Store Manager

1 week ago


Birmingham, United Kingdom McCarthy Recruitment Ltd Full time

**Store Manager**
**Birmingham
Up to £31,000 per annum plus bonus (OTE up to £45,000)**
Are you looking to join a business who is currently a market leader with a passion about their products and service?
Do you love developing and nurturing the talent within your team?
They are wholeheartedly focused on your future development, their innovative approach to training and coaching will help you grow and progress as a leader Through constant mergers and initiatives, this brand is constantly growing and evolving to remain numberone within its respective marketplace.
**THE ROLE - KEY RESPONSIBILITIES**:

- You will lead your retail store team to deliver exceptional customer service; tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience
- Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office
- Driving your team to hit targets through encouragement and leading by example on the sales floor
- Managing and coaching the showroom team to deliver against key company KPI’s
- Conducting regular 121’s, development reviews with your team and interviewing as required
- Working with various head office teams to ensure customer satisfaction
- Identifying training needs within the store team and delivering training where required
- Making commercial decisions on stock packages and displays through the use of company reports to drive store sales
- Communicating company policy and procedures to all team members in a professional manner

**IDEAL CANDIDATE**:

- Previous experience managing as a Store Manager or minimum 2 years experience as an Assistant Manager in a customer focused environment, either retail or hospitality, you will be able to demonstrate your past achievements in previous roles
- A personal drive to achieve targets with your team whilst delivering first class service
- As a natural leader you will enjoy coaching and developing your staff to ensure that your store continually improves and exceed targets
- You will be professional, commercially astute and focussed on delivering fantastic results for the business
- Be able to demonstrate exceptional sales and customer service skills to confidently respond to any customer complaints and comments in a positive and professional manner
- Strong planning and organisation skills
- Desire to progress within our client's ever-growing business
- Previous accountability for P&L management

**ABOUT US**
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providinga professional and personalised recruitment service of the highest quality.
If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.
- Web:

- Facebook:McCarthyRecruitment
- Twitter:WeAreMcCarthy
- Linked-In:company/mccarthy-recruitment



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