Admin Assistant

1 week ago

Devizes, United Kingdom Cross Manufacturing Full time

**Admin Assistant & Despatch Operative
SOUTH SITE

**The role:
The core role is to support with general administration within the sales, production control and despatch department but
also to provide occasional support in the despatch department as an operative.

**Duties and responsibilities:
answering phone calls, taking messages and input of data.
- Support with sales order processing including customer quotations, purchase orders and schedules. Be a first

delivery commitments, and aligning our ERP system.
- Liaising internally with Sales team on delivery times, schedules and management of delays and problems

encountered.
- Tracking orders to ensure timely deliveries and update customers.
- Support the Brush seal production controller in reviewing purchase orders, schedule changes and

amendments. Support with the issuing of the required documentation for manufacturing such as works orders,
drawings, and quality documentation.
- Occasional support to the production supervisors with preparation of work instructions and training records.
- Preparation of shipping documentation for all parts despatched within the UK and Worldwide including raising

documents using external customer websites.
- Day to day communication with our Freight Forwarders.
- Manage the stationary stock cupboard for the office, reviewing stock levels and raising internal requests to

purchasing for stock replenishment.
- Actively support and strive to achieve the objectives as defined in the South Site strategy map CMR2030.
- Actively promote and support office 5s activities.

When required to support as a despatch Operative, you will be responsible for carrying out a variety of duties
including picking customer orders, labelling, packing customer orders and transferring finished stock. As part of the
Despatch department your role may include the following:

- Operate the packaging machines when suitably trained.
- Picking orders from Goods for Sale for multiple global customers
- Adhering to customer specific packaging instructions
- Accurate labelling is essential and customer specific.
- Packing shipments ready for despatch
- Ensuring correct courier and haulier collections
- Manual handling will be required as the role can be physical.
- Working to tight deadlines and have a flexible approach to workload.
- Verification of outgoing paperwork
- Assist with all Departments stock queries, labels etc.
- Ensuring correct packaging is used for Export.
- Management of finished goods; this will include receipt and counting/verification and placing of parts into

secure stock locations.
- Creating and maintaining department customer work instructions and visual aids
- Ensuring cyclical stock checks are carried out effectively and accurately.
- Adhering to current working practices and instructions.

Cross Manufacturing Co (1938) Ltd, Hopton Park. London Road. DEVIZES. SN10 2EU

**Qualifications & Experience Required:
- A background in office administration and some knowledge of production control would be beneficial.
- Competent across a range of Microsoft office systems (Microsoft Word, Excel, PowerPoint, and Outlook).
- Experience of ERP systems beneficial but not essential, training will be provided.
- A basic understanding of engineering manufacturing methods and processes desirable.

**Attributes and Personal Qualities Needed for This Role**:

- Friendly and professional
- Organised with excellent time keeping.
- Proactive, flexible, and willing to learn.
- Able to work both as part of a team and independently.
- Able to demonstrate excellent written and verbal communication skills.
- Thorough, with good attention to detail.
- Works quickly and accurately under pressure.
- Demonstrate and uphold our company values.

**Further Information:
**- Starting from £15.69 per hour, depending on experience
- A minimum of 25 hours per week across 5 days, though we are open to flexibility with this role; we welcome

suggestions regarding the working hours if you have the right skills and experience for the role.
- The position will be on a day shift work pattern but requires the individual to be flexible with hours.

letter detailing their skills and attributes pertinent to the role.
- Any questions about the role should be directed through Matthew Adams or Human Resources

***Package:
- Company Bonus scheme - Christmas bonus and discretionary Company performance summer bonus
- Enhanced Stakeholder Pension Scheme, up to 12% contribution from the Company
- Private Family Healthcare
- Cycle to Work Scheme
- 25 days holiday (hourly holiday to allow flexibility)
- Life Assurance cover
- Unum - help at hand employee assistance program including shopping discounts
- Professional body annual membership reimbursement
- Opportunities for training and development
- Eye consultation and contribution towards new glasses
- Good clean & modern factory with canteen and on-site parking

**CLOSING DATE: Friday 27th May 2024

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