Receptionist - Customer Service Officer -varying
2 days ago
**ARE YOU LOOKING TO WORK FOR AN EXCEPTIONAL CHARITY TO SUPPORT VULNERABLE PEOPLE?**
**This is an extremely rewarding role, working with one of the largest and oldest charities in the UK, in their search for a Receptionist / Customer Service Officer**
You will be based at their reception and be the first point of contact for any visitors and will be responding to a range of queries, providing information and holistic advice.
**If you have a background in a customer-focused role then APPLY NOW**
**(Health & Safety and First Aid training provided)**
**JOB TITLE**: Receptionist / Customer Service Officer
**JOB TYPE**: Full-time, Permanent
**COMPANY TYPE**: Charity
**SALARY**: £22,226 per annum
**HOURS**: 40 hours per week, worked on a rota basis, including evenings, weekends, and public holidays
**LOCATION**: Ealing, London
**ROLE**:
**Responsibilities/Duties**
- **Receptionist Duties**:
- Welcoming visitors
- Dealing with any enquiries
- Monitoring building access and signing in/out visitors
- Operate IT systems
- Operate Telephone switchboard
- Receive, sort and distribute post/deliveries
- Cashing up
- **Health and Safety Duties**:
- Carry our routine facilities checks for H&S
- Record any maintenance issues
- Be an appointed H&S and Fire Safety Marshall
- Accurately record any incidents
- **Housing Duties**:
- Administrative support
- Signpost staff and residents where necessary
- Take a process rental payments
- **Community Service Duties**:
- Booking community classes for members and taking payment
- Maintain receipting and accounting of all monies
- Respond to any enquiries
- Set up/take down for facilities hire
- Review feedback to improve customer care
**Skills and Experience**
- Experience working within Customer Service
- Holding or willing to work towards being a qualifies First Aid Appointed Person
- Experience of cash handling
- Able to work effectively in a diverse and Equal opportunities environment
- Able to work unsociable hours, including evenings, weekends and public holidays
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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