Telephone Support Volunteer

2 months ago


London, United Kingdom Alzheimer's Society Full time

**About The Role**:
Want to use your interpersonal skills over the telephone to provide vital support and services information to people affected by dementia?

As a Telephone Support Volunteer, you will help keep people affected by dementia connected to support and services available to them. You will be a key point of contact for people living with dementia and their carers and ensure that we keep in touch with people who need our support. You will provide a service tailored to a person's interests, abilities, history, and personality.

Previous experience is not necessary but we are looking for for volunteers who are chatty, friendly and outgoing. Many of our service users live alone and they enjoy the chance to have a chat with someone every week. Patience, empathy and compassion are also important as is being a good listener.
- Ideally based within South Yorkshire so that you have knowledge about the services available locally and to be able to attend team meetings twice a year.

This is a home based role for 2-3 hours per week.

**You’ll **be great for the role** if**:

- You want to enable people affected by dementia to access the right support.
- You have good verbal communication and listening skills, particularly on the telephone.
- You are perceptive and able to demonstrate empathy with others.
- You are flexible, willing to learn and enjoy being part of a team.
- You are over the age of 18

**About Alzheimer's Society**:
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

**Our Values**

We are **Determined to make a difference** when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a **Trusted expert**, listening, learning and using evidence and experience. We are **Better together** by being open, combining our strengths, helping us to achieve more together. We are **Compassionate**, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

**Equal Opportunities**

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.



  • London, United Kingdom Alzheimer's Society Full time

    **About The Role**: Want to use your interpersonal skills over the telephone to provide vital support and services information to people affected by dementia? As a Telephone Support Volunteer you will help people living with dementia, affected by dementia or people that are worried about their memory connect to support and services that are available to...


  • London, United Kingdom Alzheimer's Society Full time

    **About The Role**: Want to use your interpersonal skills to provide important company and support over the phone to people affected by dementia? The Side by Side telephone service provides people living with dementia with company and conversation. As a Side by Side Telephone Volunteer you’ll be regularly contacting people living with dementia, chatting...

  • Placement Volunteer

    1 week ago


    London, United Kingdom British Red Cross Volunteer Full time

    Why we want you: The purpose of this post is to provide a high level of administrative and office support to the regional team to ensure the smooth and effective running of the team. This post will be supporting colleagues in multiple locations and may be the first point of contact for many requests coming to the region. You will be based in the Asia team in...


  • South London, United Kingdom Evolve Housing + Support Full time

    This role would suit a person who is organised, passionate and interested in making a difference to their local community. You will work with our local teams in our hostels supported people who have been impacted by homelessness.This would be a great opportunity to gain an understanding of working in a supporting role in a leading London homelessness...


  • South London, United Kingdom Evolve Housing + Support Full time

    This role would suit a person who is organised, passionate and interested in making a difference to their local community. You will work with our local teams in our hostels supported people who have been impacted by homelessness.This would be a great opportunity to gain an understanding of working in a supporting role in a leading London homelessness...


  • London, United Kingdom Volunteer Centre Tower Hamlets Full time

    Job description **About Us** **Volunteer Centre Tower Hamlets** (VCTH) is a small charity, established in 2008. Our mission is to increase the quality, quantity and impact of volunteering in Tower Hamlets. We work with one of the youngest, most diverse populations in the country. We broker residents into inspiring volunteer roles. We train and advise...


  • London, United Kingdom London Volunteer Full time

    Job Advert **About Smart Works** Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 69% of clients secure a job within a month. The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart...

  • Refugee Support

    1 month ago


    London, United Kingdom British Red Cross Volunteer Full time

    Do you want to make a difference to the lives of refugees, asylum seekers and vulnerable migrants? The British Red Cross is a volunteer led organisation and the UK’s largest independent provider of services and support for refugees and people seeking asylum. Our Interpreter volunteers help communication between people who use our service and our...

  • Placement Volunteer

    2 months ago


    London, United Kingdom British Red Cross Volunteer Full time

    Why we want you: The purpose of this post is to provide a high level of administrative and office support to the regional team to ensure the smooth and effective running of the team. This post will be supporting colleagues in multiple locations and may be the first point of contact for many requests coming to the region. You will be based in the Asia team in...


  • London, United Kingdom London Volunteer Full time

    Job Advert **About Smart Works** Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 69% of clients secure a job within a month. The Smart Works service is delivered in 11 centres across the UK. Over the past ten years, Smart...

  • Refugee Support

    1 week ago


    London, United Kingdom British Red Cross Volunteer Full time

    Do you want to make a difference to the lives of refugees, asylum seekers and vulnerable migrants? You could help them to draw on their own strengths to cope with crisis and to rebuild their lives. The British Red Cross is a volunteer led organisation and the UK’s largest independent provider of services and support for refugees and people seeking asylum....

  • Refugee Support

    2 months ago


    London, United Kingdom British Red Cross Volunteer Full time

    Why we want you: We are looking for enthusiastic volunteers who are passionate about working with young people and young refugees. You will be caring and supportive, helping to support young people to gain confidence and independence so they can access the services they need. Our Young Refugee Project Volunteers help to make people feel comfortable and...

  • Refugee Support

    3 days ago


    London, United Kingdom British Red Cross Volunteer Full time

    Why we want you: We are looking for empathetic and professional casework volunteers to help vulnerable children and young people access the vital services and opportunities they need. You will enjoy being part of a supportive team, working to a high level of accuracy and attention to detail and dealing with complex and personal information. Due to the...


  • South London, United Kingdom Evolve Housing + Support Full time

    **Closing date**10th March 2024**: **This role would suit a person who is organised, passionate and interested in making a difference to their local community. You will work with our fundraising team to raise funds for Evolve’s work supporting Londoners impacted by homelessness.** **This would be a great opportunity to gain fundraising and marketing...


  • London, United Kingdom British Red Cross Volunteer Full time

    Why we want you: If you are compassionate and like helping and meeting people, then this could be the role for you. Volunteers like you support people with day to day tasks and help to build their confidence so that they can continue to live independently in their own home.- Tasks: Visit people in their home. - Bring people home from hospital and settle them...


  • London, United Kingdom British Red Cross Volunteer Full time

    ## The British Red Cross arrange and support many events across the country and virtually which require the help of volunteers. Could you help play an important role in making people feel valued when supporting the British Red Cross? Use your voice and energy to support at amazing events. We look forward to meeting you! > **This role is for London Marathon...


  • London, United Kingdom Alzheimer's Society Full time

    **About The Role**: As an Office Support Volunteer, you’ll be part of a friendly, dedicated team providing vital support to people affected by dementia in the local area. In this role you’ll provide key administrative support such as answering the telephone, inputting data and ordering and printing materials. You’ll support the running of our local...


  • London, United Kingdom Creative Support Full time

    Job Reference: 78462 Posted: Monday 3rd June 2024 Closing Date**:Tuesday 3rd September 2024** **Voluntary** **Brent, London** *** **Part-Time** We are looking for a sessional Arts volunteer who can deliver weekly art sessions to our residents. As part of your volunteer role you will plan the group sessions, making sure that the activities are...

  • Family Reunion

    2 months ago


    London, United Kingdom British Red Cross Volunteer Full time

    Why we want you: The Family Reunion Travel Assistance (FRTA) Scheme provides financial and practical assistance to refugees wishing to be reunited with their families. To be eligible, applicants must already be in possession of family reunion visas for their family members and be able to provide evidence that they are unable to afford the cost of flights and...


  • London, United Kingdom British Red Cross Volunteer Full time

    Tasks: Support community engagement and community organising among voluntary sector organisations, faith groups and local organisations. - Prototyping training toolkits and other tools, bringing ideas to life and rapidly testing them to find out what works and what doesn’t work. - Development of co-design session bringing stakeholders and users together to...