Trainee Welfare Benefit Caseworker

1 week ago

Denbighshire, United Kingdom Citizens Advice Full time

**Position**: Trainee Welfare Benefit Caseworker

**Location**: Denbighshire

**Closing date**: 14 July 2023

**Role details**:
See Welsh Version here

Job title: Trainee Welfare Benefit Caseworker

Location: Denbighshire

**Salary**: £22,777 per annum

Salary pro rata: No

Hours per week: 37

Type of contract: Permanent

Closing time: 17:00

Interview date: 02/08/2023

The role
This is an exciting opportunity to help us meet increasing demand for our advice and information services in these challenging times.

You will provide a welfare benefits advice service to people with the aim of maximising their income. You will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Your casework will include assessing the clients’ circumstances, liaising with them and third parties, and assisting the clients during the whole of their journey with Citizens Advice.

You will receive comprehensive training to learn about our work and be trained on our system and processes, ensuring you have all the skills you need to succeed and thrive in this role, with the opportunity to progress within our organisation.

So, if you enjoy working within a quality driven environment where the client is at the heart of everything we do, this is the role for you.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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