Operations Manager
3 days ago
**Position: Operations Manager
Location: Hybrid/Remote - Site Visits When Required
**Salary**: Up to £65,000**
My client, who is an established IT cloud services provider that supports the education sector are looking for an Operations Manager to join their busy team that is constantly expanding as they take on more business. Previous experience in the IT industryis desired but is not essential.
**Benefits**:
**25 Days Holiday PLUS Bank Holidays (33 days inc. Bank Hols)
**Paid for Training and Certifications
**Generous Pension Scheme
**Employee Wellbeing Programme
**Onsite Parking at all sites
**Potential to move into an Ops Director role
**Role Responsibilities**:
- Working with other company managers to deliver and facilitate the company strategy
- Create, track, and develop business processes to ensure that the business runs smoothly and efficiently.
- Work with Directors to manage customer contracts
- Maintain effective communication with teams both external and internal.
- Arranging meetings with suppliers, customers, and other stakeholders.
- Monitor business operations and escalate concerns to the appropriate Director.
- Liaise with managers, directors, suppliers, and 3rd parties on financial and HR operations.
- Develop metrics reporting and analytics of implemented processes that measure risk and support continuous business improvement activities
- Oversea the work of the HR Manager, in particular, recruiting, selecting, scheduling, counselling and disciplining employees
- Helping the company to promote high morale and communicate the company’s operating policies, customer issues and safety measures
- Performing financial predictions by preparing the annual budgets, scheduling expenditures, analysing variance and initiating corrective actions
- Developing operations policies by evaluating and enforcing policies for products and inventory
- Proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue including margins and costs,
- Implementing plans to achieve strategic growth of the operation and overall contract delivery
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