Customer Service Assistant

2 weeks ago


Buntingford, United Kingdom uRisk Water Hygiene Full time

**Customer Service Executive**
Buntingford, Hertfordshire
£20,000
Monday to Friday 0850-1700

At uRisk we believe people are at the heart of our success. It is through this team spirit that we can create an exciting environment for our team to excel and our customers to enjoy excellent water hygiene customer service.

**Benefits**:

- 20 days holiday
- 5 days performance holiday
- 8 days bank holiday
- Free therapy sessions (mental health programme)
- Excellent training programme
- Fantastic career progression and structure
- Monthly team building days
- Regular reviews
- Friendly environment
- Beautiful office and location
- High end office equipment
- Refreshments
- Continued supportive management
- Pension (auto-enrol scheme)

**Responsibilities**:

- New enquiries
- Customer advice
- Support
- Follow up’s
- Quoting and invoicing
- Improving customer retention
- Upselling to existing customers

**Requirements**:

- Office experience (1 year)
- Professional manners
- Eye for detail
- Proficient in Microsoft suite
- Punctual
- Considerate
- Willing to learn

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Application deadline: 29/02/2024
Reference ID: URCS
Expected start date: 06/03/2024



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