UX Lead
7 months ago
This is a contractor role, Inside IR35, on an initial 3 month contract.
**Who are we?**
- Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes,_** keeping taps flowing and toilets flushing**.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
In Team Digital, we’re planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities and the environment to thrive.
**What you’ll be doing**
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround.
As a UX Designer, you’ll be essential to helping us achieve our ambition as the leading, digital-first utility company. You’ll champion market-leading digital user experiences, leveraging our Design System for all customer-facing digital products. You’ll work closely with key business stakeholders, Product Owners, Content Creators and Intent Owners to gather all the necessary imperatives and context.
You’ll be experienced in agile, iterative development and a huge advocate of user-centric design, gathering user feedback and using this to improve customer experiences. You’ll design solutions that are intuitive, visually impressive, accessible to all, and bring value to our customers and our business.
**What you should bring to the role**
We want to bring together a team of brilliant tech minds with game changing ideas. We’re looking for people who will help us re-imagine the way we work and the way we get things done:
- A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things.
- Obsessed with data. Obsessed with excellence.
- People who think and behave differently to the way we do. People who don’t want to just be another cog in the machine.
You will also likely be able to demonstrate:
- A strong portfolio, showing accessible, user-centric experiences.
- Bachelor’s Degree, or equivalent, in a relevant field.
- Significant experience in UX roles.
- Excellent stakeholder management and communication skills - you’ll be working very closely with stakeholders and business teams.
- Experience with software such as Figma, Adobe CC, Azure DevOps, MS Products.
- Experience of working in rapid delivery teams.
- Experience designing and delivering and communicating user testing for design work.
- Proficient in collaborative user story creation.
- Creative, proactive and passionate about our brand.
**What’s in it for you?**
It’s an incredibly exciting time to join Team Digital, the best people to tell you why, are the people in our team. Take a look at the video below to find out what they think.
This is a contractor role, Inside IR35, on an initial 3 month contract.
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