Night Supervisor

6 months ago

Woodford Green, United Kingdom London Chigwell Prince Regent Hotel, Signature Collection By Best Western Full time

**Night Supervisor**:
**London Chigwell Prince Regent Hotel, Signature Collection By Best Western**:
**The Opportunity**

We are looking for a reliable and responsible Night Supervisor to oversee our night team and ensure the smooth running of the hotel during the night shift. The Night Supervisor will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

**Responsibilities**:

- Managing and overseeing the night team, ensuring they are performing their duties to the highest standard.
- Ensuring security and safety procedures are adhered to throughout the night shift.
- Handling guest requests and complaints in a prompt and professional manner.
- Performing regular security checks throughout the hotel.
- Providing general support to the hotel staff during the night shift.
- Assisting with any maintenance or housekeeping tasks that may arise.
- Setting up meeting rooms and other areas as required.
- Serving food and beverages to guests as required.
- Checking guests in and out of the hotel as required.
- Handling any emergency situations that may arise.
- Preparing reports for senior management as required.

**Benefits**
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Previous experience working in a hotel or similar environment, preferably in a night supervisor role.
- Excellent leadership and management skills.
- Strong customer service skills and a friendly, professional demeanor.
- Strong communication and interpersonal skills.
- A good understanding of safety and security procedures.
- The ability to remain calm and composed in high-pressure situations.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
- Good organizational skills and attention to detail.

**Hotel**

When it comes to convenient locations, London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western is ideal. Within walking distance of Woodford train station that means within 30 minutes you’re in the heart of London.

Superbly located for the O2, Epping Forest and the Olympic Park, this area, our splendid listed Georgian manor can offer you a lot.
The property has 62 bedrooms, Chic wedding venue with civil ceremonies licence, five meeting rooms with capacity for up to 350 delegates.

This hotel has got something of a reputation when it comes to organising large conferences, corporate dinners, partie

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