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Transport Operations Support

4 months ago


Chesterfield, United Kingdom Great Bear Full time

Company Description

Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.

Our Markham Vale site are now recruiting for a Transport Operations Support on a full time basis.

**Salary**: £24,133 per annum plus £2,000 shift allowance.

Working hours: 4 on 4 off, (7pm-7am)

**Job Description**:
The purpose of a Transport Operations Support is to support the performance of the transport function in delivering an efficient, compliant and service-driven operation.

**Key Duties of a Transport Operations Support**:

- Correctly debriefing drivers.
- Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
- Scanning and storing PODs using Great Bear’s document management system.
- Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
- Printing all despatch notes and replenishing despatch paper as required.
- Answering the telephone and assisting with any enquiries.
- Downloading drivers’ cards / tachographs.
- Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
- Consistently updating all spreadsheets including, but not limited to; Planning Tool, run summaries and trailer check sheets.
- Departing loads using Transport Management System (TMS).
- Ensuring all uplifts are despatched in correct loads.
- Reporting failures to the customer in a timely manner.
- Driver licence checks.

**Qualifications**:

- Attention to detail / accuracy.
- Ability to work without direct supervision.
- Conscientious and reliable.
- Positive and adaptable attitude.
- Excellent communication skills in order to deliver accurate information.
- Ability to work efficiently and accurately under pressure.
- Effectively prioritise work load in order to meet set deadlines.
- Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

Additional Information

As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform