Change Communications and Engagement Officer

2 months ago


Darlington, United Kingdom Department for International Trade Full time

**Details**:
**Reference number**:

- 261651**Salary**:

- £31,443 - £33,097- HEO: National: £31,443 - £33,097**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- DIT - COO: Change**Type of role**:

- Communications / Marketing
- Project Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- DarlingtonAbout the job

**Job summary**:
We are the Department for International Trade (DIT). Our global network of staff brings together policy, promotion and financial expertise. We promote British trade across the word and ensure the UK takes advantage of the opportunities open to us. This secures and improves the economic well-being and stability of the UK. It also helps create tens of thousands of jobs every year.

This role sits in the multidisciplinary Change Strategy and Implementation (CS&I) Team, working across the breadth of change programmes we are delivering within DIT’s Corporate Services. We support delivery of the major change portfolio, in line with our Outcome Delivery Plan, and recognise quality communications as a key enabler.

Working with our Change Communications and Engagement Lead this role will coordinate communications and stakeholder engagement across DIT’s internal change and transformation programmes. This includes our Future Ways of Working programme and our delivery of new sites in Darlington, Edinburgh, Cardiff and Belfast as part of ‘Places for Growth’.

The post-holder will support change communications across our Directorate and the wider Department, contributing clearly to how we achieve our objectives and support our staff. You will need to be adept at identifying communications opportunities and making the most of project milestones to tell success stories.

You will be responsible for engagement with Change Managers and Communications Leads across programmes and ensuring communications activity is planned, aligned and delivered to agreed audiences in an engaging way.

We are looking for someone who is able to work collaboratively with stakeholders and build effective networks. This includes supporting a network of Change Champions based in the UK and overseas. You’d be part of a friendly, supportive team, with colleagues based in London and Darlington and enjoy the Civil Service’s fantastic learning and development opportunities.

**Job description**:
**We are looking for an excellent Change Communications and Engagement Officer. You will**:

- provide high quality communications and engagement support and advice
- support monitoring and evaluation of communications activity
- map and maintain stakeholder information for programmes and projects
- create clear, well-written content, including key messages
- maintain and develop intranet (SharePoint) content
- tailor communications content to diverse stakeholder audiences
- support employee engagement through meetings and events
- be responsible for staff engagement forums (ie Champions networks)
- monitor and manage the change mailbox (and other team mailboxes, where required).

**Hybrid Working**

The role will be based in Darlington.

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average.

**Person specification**:
**Essential Criteria**
- Experience of working in an internal communication, project or change environment

**Desirable Criteria**
- Knowledge and experience of stakeholder engagement, project delivery and/or change management.
- Experience of** **drafting engaging content to communicate to stakeholders.

**Person Specification**
- Ability to take a collaborative and supportive approach to your work and when dealing with teams across the Department
- Ability to manage own workload, plan ahead and meet deadlines
- Comfortable working at pace
- Understanding and commitment to diversity and inclusivity
- Comfortable working with colleagues in all roles and at all levels across DIT
- Ability to work independently and confident working in complex and fast-moving environments
- Strong engagement, facilitation and communication skills and confidence in questioning and challenging when needed
- Strong briefing and presentation skills with the ability to brief upwards to senior levels when required.

In return, you will be empowered within your role and receive support and mentoring as well as ongoing formal and informal opportunities to continue your personal and professional development.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Seeing



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