Hire and Sales Controller

2 months ago

St Helens, United Kingdom Adecco Full time

Adecco Warrington are recruiting for a permanent **Hire and Sales Controller** in **Haydock.**

This is a permanent position**Monday to Friday 7:30am to 17:00pm** with a salary of **£24,000 to £27,000 per annum (depending on experience).**

**Overview of Role**:
You will take calls from potential and existing customers answering product questions and providing information about other products and services. Processing orders, preparing correspondence, liaising with transport hubs, depots and clients to ensure customersatisfaction.

**Key Responsibilities**:

- Manage customer accounts and maintain customer relationships
- Work within relevant pricing and transport matrixes
- Answer incoming calls
- Liaise with transport hubs on deliveries and collections
- Input quotes on to the system and follow up as necessary
- Raise and attach orders with relevant paperwork
- Provide high levels of customer service at all times
- Adhere to all company rules and procedures for performance and conduct
- General administration
- Take a proactive approach to secure business: target lapsed & declining accounts, telesales and use of social media such as LinkedIn

**Essential Skills**:

- Good spoken and written English (minimum Grade C GCSE English Language is required)
- Good educational background
- Excellent negotiation skills
- Excellent organisational skills
- Good basic level of IT understanding with a willingness to expand knowledge
- Excellent communication skills

**Desirable Skills**:

- Prior knowledge of plant hire industry
- Prior knowledge of Insphire
- Prior telesales experience

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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