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Receptionist

1 month ago

Woking, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust Location**:Surrey and Borders Partnership NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Surrey & Borders Partnership NHS Foundation Trust is the place for you.

**About the Trust**

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and north east Hampshire.

We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We deliver high quality care across our 140 services, all of which are registered with the Care Quality Commission. Individual treatment and support, which helps people work towards recovery, is at the heart of everything we do.

**What you’ll be responsible for**:

- To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy
- To be able to use SystmOne, SABP electronic health records system and accurately enter information. Which will include checking client data to ensure it synchronised correctly, checking client appointments as well as uploading clinical information on to SystmOne as required.
- Answer telephone enquiries/messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times
- Answer and respond to any queries staff have on a day-to-day basis
- To provide reception support as and when required.
- Ensuring referrals are processed promptly and efficiently**.**

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous reception/ administrative experience
- NHS System Knowledge
- SystemOne (desirable)
- **Depending on the Trust, you may require variable additional certification and skills.**_

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £13.63 per hour

Schedule:

- 8 hour shift

Work Location: One location

Reference ID: 58345

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