Lettings Officer

2 months ago


Oldham, United Kingdom The Guinness Partnership Full time

**About Us**

We’re in one of the most exciting periods in the history of Guinness and have set ambitious, challenging objectives for the future. Our strategy is all about our vision for an amazing organisation. It defines Guinness as a customer service business, with a real focus on making sure every customer has great experience, every time they contact us.

**About the role**

We have an exciting opportunity for 2 x Fixed Term Letting Officers to join our team in Oldham on a full-time basis.

Working closely with a number of our customer-facing teams to ensure homes are let within target and safely, you will;
- Manage the end-to-end lettings process from notice to terminate to commencement of tenancy within a defined geographical area.
- Liaise with local authorities and other external agencies,
- Conduct applicant eligibility and pre-tenancy procedures

Some Lettings Officers also manage specialist services within the Tenancy Services Team, such as mutual exchanges, changes in tenancy circumstances, supported housing, new build lettings, transfers, management moves and marketing of low demand homes.

**About the team**

The Lettings team consists of 50 people all working hard to deliver an amazing customer focused lettings service. You will be part of a team of 24 Lettings Officers and 11 Lettings Assistants who between them let around 300 homes per month.

The team have developed a brilliant lettings experience, making it easy for customers to do business with us by increasing our electronic communication and digital services. Our teams have a warm and friendly approach and work collectively and proactively to get things done timely and with quality for the customer.

**About you**
- Exceptional time management and organisational skills
- Great listening skills and a ‘can do’ attitude
- The ability to recognise the importance of service improvement with a focus on great customer outcomes.
- Excellent attention to detail and the ability to follow agreed procedures and processes.

Ideally, we’re looking for people with experience and understanding of letting homes in a registered provider, public or private sector environment who has passion for brilliant customer service and celebrating great performance.
- If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile._

**Face to Face interviews will be held on Tuesday 16**th** May at Bower House in Oldham.


  • Lettings Officer

    5 days ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** We’re in one of the most exciting periods in the history of Guinness and have set ambitious, challenging objectives for the future. Our strategy is all about our vision for an amazing organisation. It defines Guinness as a customer service business, with a real focus on making sure every customer has great experience, every time they contact...

  • Lettings Officer

    3 days ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About the role** We have an exciting opportunity for a Lettings Officer to join our team in Oldham on a full-time, permanent basis. Working closely with a number of our customer-facing teams to ensure homes are let within target and safely, you will: - Focus on the allocation of our homes. - Manage the end-to-end lettings process. - Manager other relets...

  • Lettings Officer

    2 weeks ago


    Oldham, United Kingdom Regenda Group Full time

    **Annual salary of £27,938 (FTE)**: - ** Permanent role**: - ** Full-time (35 hours), part-time and flexible working patterns available**: - ** Oldham office base, hybrid working** **The role** The purpose of this role is to be part of a team responsible for delivering a high quality, integrated neighbourhood management service that is closer to our...

  • Lettings Negotiator

    6 days ago


    Oldham, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Are you a proactive and motivated Lettings Negotiator? Who is confident, friendly and resilient? Then this is the role for you! This business is growing rapidly and they are looking for a Lettings Negotiator to join their fun, energetic and (in their words) slightly bonkers office! **As a Lettings Negotiator, your responsibilities will include**: -...


  • Oldham, United Kingdom CP Housing Full time

    CarePoint Housing is seeking a Supported Housing Officer to support a new scheme in Oldham. This role is pivotal in working with a dedicated team of support staff aimed at aiding adults with complex support needs. Key Responsibilities: - Conduct regular visits to tenants, providing housing-related support for a minimum of 3-5 hours per week. - Manage the...

  • Finance Officer

    1 month ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...

  • Finance Officer

    1 month ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...

  • Income Officer

    3 days ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

  • Payments Officer

    1 month ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

  • Contract Officer

    2 months ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

  • Contract Officer

    2 months ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

  • Finance Officer

    5 days ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

  • Income Officer

    1 week ago


    Oldham, United Kingdom Guinness Partnership Full time

    About UsThe Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...

  • Income Officer

    1 week ago


    Oldham, United Kingdom Guinness Partnership Full time

    About UsThe Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...


  • Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...


  • Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...

  • Income Officer

    2 weeks ago


    Oldham, United Kingdom The Guinness Partnership Full time

    About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...

  • Income Officer

    2 weeks ago


    Oldham, United Kingdom The Guinness Partnership Full time

    About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in...


  • Oldham, United Kingdom Oldham Council Full time

    **Royton and Crompton Academy** *** Job Title: Education Welfare Officer E-AC T Royton & Crompton Academy| Honesty, Excellence, Aspiration At E-ACT Royton and Crompton Academy, we incorporate our core values of Honesty, Excellence, and Aspiration into everything we do. We believe that "Together we will achieve Excellence," with every child unlocking...

  • Contract Officer

    1 month ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live...