County Administrator

2 weeks ago

Exeter, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

This is an important role providing administrative support to the Operations team in the North and East Devon County. Reporting to the County Business Manager, the primary purpose of this role is to assist in the smooth running of the County.

This role includes responsibilities relating to the monitoring and administration of sickness absence, recording Key Performance Indicators (KPIs) and ensuring sufficient supply of essential non-pay items for the County. The role will also assist the local management team with the administration and coordination of new starters and leavers, and the preparation of reports and papers for County meetings.

Visible Leadership
- Along with the County Business Manager, to act as the point of contact within the County for initial enquiries from members of the public, operational staff and staff from Trust HQ acting with professionalism at all times.
- To respond to incoming correspondence to the County as directed by the County Business Manager.
- Maintain a suitable electronic filing system for the County, and co-ordinate a ‘bring forward’ system for all relevant documentation/ correspondence.

Patient Safety and Quality
- Provide administrative support to the County managers in making sure that the County responds to Patient Experience complaints in a timely way and in accordance with Trust standards.
- Provide administrative support with Datix and adverse incident coordination.
- Provide data on the use of controlled drugs by the stations in the County.
- Undertake appropriate training to deal with medicines management if required.
- Assist the County managers in managing and investigating untoward incidents involving medical equipment.

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

For further information about this role please see attached the job description and person specification attached.

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