Account Coordinator

3 weeks ago


Liverpool, United Kingdom Mobius Full time

Mobius is a waste management brokerage, providing a bespoke waste management service to a portfolio of businesses operating within the food manufacturing industry.

**Job duties and responsibilities**:
Thea account coordinator role encompasses both customer service and order processing functions. A good account coordinator will be able to balance the operational requirements of his/her customers with the timely and accurate billing of the services we provide.

**Customer Service and Relationship Management**
- Answer the phone politely and enthusiastically within set timescales
- Build good relationships with customers and suppliers
- The Account Coordinator is responsible for maintaining an up-to-date CRM system with relevant information relating to his or her customers and the suppliers utilised therein.
- The Account Coordinator will also provide cover for other coordinators during periods of absence as determined by his or her line manager

**Order Processing**
- All orders placed for a customer will be created within the CRM system in order for invoices to be created.
- Any errors, invoice queries or customer queries from previous billing cycles will be rectified within the correct timescale

Full training will be provided on the use of Mobius CRM software

**Salary**: From £21,000.00 per year

**Benefits**:

- Casual dress
- Cycle to work scheme
- Store discount

Schedule:

- Monday to Friday

COVID-19 considerations:
A high level of cleanliness is maintained and ample space is provided between workstations

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- office: 1 year (preferred)

Work Location: One location

Application deadline: 31/01/2023
Expected start date: 13/02/2023


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