Service Manager

2 weeks ago


Amersham, United Kingdom Additional Resources Ltd Full time

**Service Manager**

**Location: Amersham, **Buckinghamshire**

**Salary: £40,000 - £42,000, Executive Company Car plus company benefits**

**Full Time: Monday to Friday**

An exciting opportunity to join one of the UK’s leading materials handling solutions providers. Specialising in Forklifts and Forklift equipment our client is looking to recruit an **experienced Service Manager** to contribute fully to the development of service, hire and general operational sales of the business.

**The Job Role**:

- To plan, control and manage the activities of the field and workshop engineering force to obtain maximum service volume and efficiency.
- To develop maximum potential income from all service and hire customers for the company's products.
- To effectively manage ongoing commercial operations of the service department, ensuring continuity of existing business & driving growth of new service, repair & maintenance business.
- To contribute fully to the development of service, hire and general operational sales of the business.
- To train, develop, manage and discipline all service personnel in liaison with management & HR in accordance with the company policy.
- To implement policies and objectives in accordance with Company guidelines to ensure the most effective and profitable operation of field and workshop engineering activities.

**As the Service Manager you will possess**:

- Verbal, listening and written communication skills
- Initiative and the ability to focus on existing and new opportunities and solutions
- Ability to record, assess and respond to market trends
- Organisational skills
- Negotiating skills
- Team building skills
- Leadership and motivational skills
- Analytical and problem-solving abilities
- Decision making skills
- The ability to coach and mentor employees
- Time-management skills

**Skills Experience and Qualifications**:

- Minimum 3 years’ experience as a Service Manager / Fleet manager in the forklift truck industry following broad field engineering experience also within the forklift industry.
- Service Manager: 3 years (required)
- Mechanical engineering: 5 years (required)
- MHE, Plant or Motor Vehicle: 5 years (required)

**Additional Benefits**:

- Company car
- Company pension
- On-site parking
- Performance bonus
- **Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_



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