Field Service Engineer

2 weeks ago

Amersham Buckinghamshire, United Kingdom Recruitment 4 Life Full time

The position and grade requires that the employee must have a minimum of 2 years experienceas afieldserviceEngineer (i.e. within the Engineer grading level).The employee must have acquired the relevant qualifications, knowledge and skills and have attended at least 2 product training courses. The employee can have a bias toward either IC or electrical trucks.

Technical knowledge requirements:

Electricalknowledge

a)Be proficient in reading both electrical and IC truck wiring diagrams. b)Have the ability to diagnose electrical faults on both IC and battery trucks.c)Be proficient in using a multi meter.d)Be able or know how to use the following CAN units Curtis, Sevcon, Zapi.

Hydraulic knowledge

a)Be proficient in reading a hydraulic schematic diagram.b)Be proficient in carrying out pressure tests and be capable of setting relief pressure on the following: - main pressure, secondary pressure, steering pressure.c)Be able to strip and reassemble a hydraulic valve bank, cylinder and gear pumps.

Transmission

a)Be able to carry out a full pressure test both electronically (on certain models) and manuallyusing pressure gauges and have the ability to diagnose problems.b)Be able to interpret the test information for main, forward /reverse clutch, torque converter pressure and carry out a full stall test.

This individual must be team oriented and flexible, andactively seek to share information and assist his or her peers. He / she must maintain clear written and oral communication proficiency with colleagues and customers.

Position purpose:

To provide a professional, efficient & responsive service support to customers by means of maintaining & repairing materials handling equipment to the highest standard whilst observing Health and Safety regulations at all times. To always ensure value for money is achieved for both the customer and our client.

Key Tasks:-

Area

Expected End Result

To undertake the repair & maintenance of industrial, agricultural and warehousing trucks and ancillary equipment, ensuring maximum profitability and return.

Repair of equipment wherever possible as a first time fix ensuringfull Health and Safety compliance whilst maximizing return on investment.

To perform pre-delivery and off-hire inspections; make all necessary adjustments; ensureall damage andfaults are highlighted to supervisors and recorded accurately on appropriateForkway documentation. Ensure a value for money service is provided and the recommendations are a fair assessment of the repair required.

Work can be invoicedpromptly andaccurately to the correctCompany.

To add, remove or adapt attachments and accessories.

Full Health and Safety compliance whilst maximizing return on investment.

To promptly and accurately complete all paperwork required within the roleincludingservicing sheets, breakdown reports, accident reports, timesheets, quotes etc.

Paperwork is completedaccuratelyand sent to the office within the stipulated time period.

To follow all Company, and Governmental Health & Safety policies and procedures. Keep own and common work areas clean and tidy.

The safety of yourself, your colleagues,customers or other third parties is never put at risk.

To ensure all allocated work is performed to the specified standard and within the allocated time period.

Maximise own efficiency without burdening other colleagues.

To ensure necessary replacementparts and spares for stock are ordered promptly.

Customer or sales opportunity downtime is minimised.

To ensure all Company issued tools and safety/protective equipment are kept in a satisfactory condition reporting all deficiencies immediately.Own tools and safety/protective equipment may only be used once approved by the departmental manager and must then be kept and used under the Company conditions as outlined above.

Quality of workmanship is maintained at the prescribed level and risk of personalor third party injury is minimised.

From time to time you may be required to work alone or with other members of staff on customer sites.

Service and repair of equipment as a first time fix wherever possible.

Hours- 08:00- 16:30
Overtime
Pay between 30- 36k dependent on experience.
Company van- can be used for personal use.

JBRP1_UKTJ

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