Head of Administration
7 days ago
Head of Lettings Administration
Shoreditch
£30k
Monday - Friday
10.00 - 18.30
Annual trip to Amsterdam
Company table at the ESTAS
Cool agency with amazing vibe
Casual dress
Dogs in the office
Closed for Christmas break
Regular duties
Annotating team meetings as needed and issuing follow up notes to all parties concerned
Onboarding of new Landlord clients: verification of property ownership via Land Reg, Proof of ID & Address, AML checks, issuing of biz terms via Alto, obtaining Head Lease (if applicable), etc
Processing renewals
- ensure all compliance is in place and re-issuing contract on agreed terms via Alto
Maintaining templates and documents on Alto - if updates are required due to change in procedures, change in compliance etc.
Rental Applications
- issuing of Holding Deposit Agreement (via Alto) (in future this will be the responsibility of the negotiator as well as setting up the file on Alto), Proof of ID/Address and RtR checks then upload for referencing checks (current partnerRentProfile), relay result to LL, draw up all paperwork and issue via Alto, ensure Inventory Clerk & cleaning are scheduled, ensure all compliance is in place
Ensuring GSI, EICR and landlord licence as well as required documents such as How To Rent, How to rent a safe property and CMP certificate to be forwarded to T prior to start of tenancy (ideally prior to sending AST to be signed)
Ensuring S21 is served for as long as we can
Keeping track of the check in inventory to assist with the closing of bills and to set deadline to T of 7 days
Ensuring bills are closed off properly and managing the Landlord’s bills for them (typically voids)
Archiving & destruction of out-of-date records (over 6 years)
Ensuring bi-weekly office clean takes place
Ensuring all key logistics are in hand including any logistics when we are closed (especially regarding weekend check ins/outs)
Manage daily office post & that for our landlords
Gathering of ESTAS & Google reviews where possible
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