Customer Service Administrator
5 months ago
**Position**:Client Relations Administrator**
**Location**:Thundridge, near Ware**
**(your own transport is required)**
**Hours: Thursday and Friday, 9 am to 5.30 pm - (these hours are not changeable)**
**Potential for more hours by prior arrangement for workload/holiday cover.**
**£23,000 per annum pro rata**
On a day to day basis you will be coordinating with customers and colleagues to:
- Arrange equipment installations
- Process new business paperwork
- Order equipment
- Arrange service and repair calls
- Resolve any billing or equipment issues
- Maintain a fantastic working relationship with clients
- Record accurate notes and information
- Manage the team inbox
We're looking for someone with:
- Customer service and telephone experience
- A friendly communication style
- A team player mentality
- Attention to detail
- A can do attitude
- Good administration and organisation skills
- A flexible approach to work
In return you will have the opportunity to flourish and learn in a large but still growing organisation. There is the chance to learn new skills and progress withing the company.
**Job Types**: Part-time, Permanent
Part-time hours: 15 per week
**Salary**: £11.70 per hour
**Benefits**:
- Company events
- Company pension
Ability to commute/relocate:
- Ware: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: AH1551
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