Trade Counter Assistant
3 weeks ago
**TRADE COUNTER ASSISTANT**
The successful applicant will be expected to cover all areas of the branch ensuring our customers receive exceptional service every time.
Day to day you’ll provide our customers with a knowledgeable, friendly and dependable service ensuring repeat custom.
**Key responsibilities will include**:
- Building rapport with customers through excellent customer service.
- Support all colleagues in working as one team to ensure the branch operates efficiently and effectively.
- Processing orders and payments in a timely manner.
- Always looking for opportunities to enhance the sales and customer experience through continuous improvement.
- Maintaining a clean, tidy and well merchandised front shop area and ensuring a tidy working environment at all times.
- Receiving and checking off deliveries, highlighting any anomalies and ensuring correct, secure and timely storage of all stock.
- Ensuring the store is kept tidy at all times, that stock is clearly identifiable and that low stock levels are highlighted to branch management.
- Liaise with suppliers where necessary.
- Complete administration duties as assigned.
- Willing to be flexible in duties undertaken.
- Able to handle the heavy lifting requirements of the role.
- We will expect you to be able to work every 3rd Saturday
- Delivery of orders at any given time.
- Picking up/delivering stock from/to other branches.
**Experience, knowledge, qualifications and skills**:
- Strong customer service skills and able to build a rapport.
- Enthusiastic, flexible, resilient attitude with a willingness to undertake a variety of tasks.
- Able to deal with constantly changing priorities.
- Able to work on own initiative with a “can do” positive outlook even under pressure.
- Excellent communication and team working skills.
- To be tidy and organised with an eye for detail.
- Confident interacting in person and over the phone.
** Hours**:
- 8am - 5pm Monday to Friday.
- 8.30am
- 12pm Saturday (when required, if you work a Saturday you get a half day during the week)
**Required experience**:
- Trade Counter: Preferred but not essential as full training will be given.
- Driving Licence: A full clean driving licence is required.
**Salary**: £21,000.00-£30,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- SCOTLAND, PH2 8HN: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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