Food Administrator, Pubs

7 months ago


Faversham, United Kingdom Shepherd Neame Full time

Shepherd Neame are looking for a Food Administrator to join our Food Team and provide full support to our managed pubs and hotel estate in maintaining online systems, improving our food offer, and delivering consistency to our customers.

**What's in it for you?**
- Competitive pay
- Early wage withdrawal scheme
- Generous company pension plan
- Free parking available near The Brewery
- 20% discount on food at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- 20% discount on select purchases from the Visitor Centre Shop at Faversham
- Access to a Workplace Mental Health Platform
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- 25 days holiday (plus bank holidays)

**Duties & Responsibilities**:

- Design and produce individual and creative food and drink menus for our pubs
- Plan & maintain the seasoned menu cycle across the pub estate
- Provide weekly reports including collating and review Net Promoter Score data to identify where we can improve our customer service
- Manage all food team orders and invoices for food cook-offs
- Build honest relationships and effectively communicate with all stakeholders
- Set up new food suppliers and maintain lasting relationships with all suppliers
- Update & maintain our food development systems; Starchef & Tenkites
- Ensure all Chefs have the most up-to-date recipe & allergen information and training
- Raise purchase orders for our pubs and hotels through SAP
- Provide full administrative support to the food team
- Other duties as needed and requested by Head of Food and Food Procurement Manager
- Excellent IT skills, proficient in all Microsoft packages, InDesign & Adobe Office Suite
- Enthusiasm and a flair for creativity and design
- Understanding of recipe creation & food allergens
- First-class verbal and written communication skills
- Great organisation skills with the ability to prioritise and meet deadlines
- Previous experience in an administrative capacity
- Great customer service skills
- A great team player that will support their colleagues
- Experience of SAP is desirable, not essential
- Familiarity with web design, pdf etc

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit

**Who are we?**
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

INDHEADOFFICE


  • Head Chef Gastro Pub

    2 weeks ago


    Faversham, United Kingdom red lion Full time

    At The Red Lion Hernhill we are looking for a new head chef to take on our busy food lead pub, we are in a village location and have a very loyal local trade and we are also a popular destination pub.We have built up a good reputation over the 2 1/2 years weve owed the pub for good food and service.This is a great opportunity for a Sous chef looking to take...


  • Faversham, United Kingdom red lion Full time

    At The Red Lion Hernhill we are looking for a new head chef to take on our busy food lead pub, we are in a village location and have a very loyal local trade and we are also a popular destination pub.We have built up a good reputation over the 2 1/2 years weve owed the pub for good food and service.This is a great opportunity for a Sous chef looking to take...

  • Head Chef Gastro Pub

    2 weeks ago


    Faversham, United Kingdom red lion Full time

    At The Red Lion Hernhill we are looking for a new head chef to take on our busy food lead pub, we are in a village location and have a very loyal local trade and we are also a popular destination pub.We have built up a good reputation over the 2 1/2 years weve owed the pub for good food and service.This is a great opportunity for a Sous chef looking to take...


  • Faversham, Kent, United Kingdom red lion Full time

    We are seeking an experienced Head Chef to lead our kitchen team at The Red Lion Hernhill. As a busy gastro pub, we serve high-quality food and beverages to our loyal local trade and visitors alike.The successful candidate will have previous experience as a Sous Chef or Head Chef in a small pub kitchen and be passionate about delivering consistent quality...

  • Head Chef Gastro Pub

    2 weeks ago


    Faversham, ME13, Sittingbourne, United Kingdom red lion Full time

    At The Red Lion Hernhill we are looking for a new head chef to take on our busy food lead pub, we are in a village location and have a very loyal local trade and we are also a popular destination pub.We have built up a good reputation over the 2 1/2 years weve owed the pub for good food and service.This is a great opportunity for a Sous chef looking to take...


  • Faversham, ME13, Sittingbourne, United Kingdom red lion Full time

    At The Red Lion Hernhill we are looking for a new head chef to take on our busy food lead pub, we are in a village location and have a very loyal local trade and we are also a popular destination pub.We have built up a good reputation over the 2 1/2 years weve owed the pub for good food and service.This is a great opportunity for a Sous chef looking to take...

  • Head Chef Gastro Pub

    2 weeks ago


    Faversham, South East, United Kingdom Red Lion Full time

    At The Red Lion Hernhill we are looking for a new head chef to take on our busy food lead pub, we are in a village location and have a very loyal local trade and we are also a popular destination pub.We have built up a good reputation over the 2 1/2 years weve owed the pub for good food and service.Want to apply Read all the information about this position...


  • Faversham, Kent, United Kingdom red lion Full time

    The Red Lion Hernhill is a popular destination pub in a village location, serving high-quality food and beverages to our loyal local trade and visitors alike. We are now seeking an experienced Head Chef to join our team.The successful candidate will have previous experience as a Sous Chef or Head Chef in a small pub kitchen and be passionate about delivering...


  • Faversham, Kent, United Kingdom red lion Full time

    We are looking for an experienced Head Chef to join our team at The Red Lion Hernhill. As a busy gastro pub, we serve high-quality food and beverages to our loyal local trade and visitors alike.The successful candidate will have previous experience as a Sous Chef or Head Chef in a small pub kitchen and be passionate about delivering consistent quality food....


  • Faversham, United Kingdom Shepherd Neame Full time

    Kitchen Assistant RoleAre you interested in a career in hospitality but prefer working behind the scenes? We are seeking a skilled Kitchen Porter to join our team at the Sun Inn, a traditional pub and restaurant in Faversham, Kent. If you're enthusiastic about providing excellent customer service and have a passion for food preparation, this could be the...

  • Chef - Bearsted

    5 months ago


    Faversham, United Kingdom Shepherd Neame Full time

    Chef - BearstedShepherd Neame is looking for a Chef to join our kitchen team, so if you are a new or aspiring chef looking for a fresh challenge and to carve out your career in the kitchen; this may be just the job for you. Located in Bearstead, near Maidstone, the Oak on the Green sits on one of the prettiest village greens in England. Founded in 1665, the...

  • Kitchen Assistant

    6 months ago


    Faversham, United Kingdom Marstons Plc Full time

    We’re on the lookout for a Kitchen Assistant to join our team! **What you get from us**: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including: - Tip share - 20% discount at all our pubs, restaurants, and hotels - A reliable hours contract, to give you the security you deserve - Flexible and part...

  • Kitchen Assistant

    6 months ago


    Faversham, United Kingdom Marstons Plc Full time

    We’re on the lookout for a Kitchen Assistant to join our team! **What you get from us**: At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including: - Tip share - 20% discount at all our pubs, restaurants, and hotels - A reliable hours contract, to give you the security you deserve - Flexible and part...

  • Senior Chef Manager

    1 week ago


    Faversham, United Kingdom Shepherd Neame Full time

    Sent by [Your Name]This job description has been re-written to better suit a job posting. As the Executive Culinary Director, you will oversee the culinary operations of our Faversham pub. The ideal candidate will have a proven track record in leading a high-performing kitchen team.In this role, you will be responsible for developing and implementing menu...

  • Cleaner

    7 months ago


    Faversham, United Kingdom Limes Full time

    Shepherd Neame is on the lookout for a part time Cleaner to join our team, so if you enjoy hospitality but prefer working behind the scenes supporting your colleagues and contributing to the teams overall success; then this may be just the job for you. The Limes is a traditional pub located in the heart of Faversham, Kent, a short walk from the railway...


  • Faversham, United Kingdom Shepherd Neame Full time

    Shepherd Neame is looking for an Employee Relations Advisor to join our People Team. Reporting into the People Director, the successful applicant will join our People Team, offering ER support and advice across our Brewery, Support Office and Pubs/Hotels. We are looking for someone who can support our People Leads on all matters relating to Employment...

  • Sous Chef

    5 months ago


    Faversham, United Kingdom Shepherd Neame Full time

    Sous Chef - LintonShepherd Neame is looking for a Sous Chef to join our team, so if you are a proven chef with experience at a senior level and you are looking for a new challenge; this may be just the job for you. We know that an excellent Sous Chef is one of the key ingredients to a successful kitchen, so this role will see you supporting your Head Chef,...

  • Bar Team Leader

    6 months ago


    Faversham, United Kingdom Shepherd Neame Full time

    Shepherd Neame is on the lookout for a part time Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you. The Limes is a traditional pub located in the...

  • Bar Team Member

    6 months ago


    Faversham, United Kingdom Shepherd Neame Full time

    Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. Just a short stroll from the Shepherd Neame brewery in the historic medieval market town of Faversham, Kent, the Sun Inn is a busy pub and...

  • Assistant Manager

    4 months ago


    Faversham, United Kingdom Shepherd Neame Full time

    Shepherd Neame is on the lookout for an Assistant Managerwith bundles of energy and enthusiasm to join our team, so if you haveexperience of leading a team in a fast paced customer focused environment andyou are looking to carve out your career in the hospitality industry; this maybe just the job for you. The Limes is a traditional pub located in the...