Customer Service Advisor

4 weeks ago


Long Eaton, United Kingdom the clifford health club & spa Full time

**Customer Service Advisor**

As a Customer Service Advisor you will be joining an energetic team who pride themselves on getting results in our fast paced business center at Clifford Health Club & Spa.

As a Customer Service Advisor you will be well experienced in a similar environment where you utilise your sales and customer service skills to provide excellent service to each enquiry you handle.

**The successful Customer Service Advisor will**:

- Handle all calls within performance targets and professionally following approved call scripts and sales guidance materials
- Handle customer objections in a positive manner and actively attempt to overcome these objections in line with sales guidance materials
- Actively attempt to build rapport with all callers
- Actively look for opportunities to upgrade levels of cover through effective listening and identification of customer needs
- Display appropriate levels of patience and empathy as and when required
- Handle complaints in a positive way, in line with company procedures
- Communicate with customers and third parties in a clear, concise and professional way
- To capture all requested data and provide information to the caller
- Ensure product knowledge is kept continuously up-to-date through appropriate research and training
- Respond to incoming correspondence in accordance with agreed procedures
- Must be over 17years to apply

**Job Types**: Full-time, Permanent

**Salary**: £20,800.00-£23,200.00 per year

**Salary**: £22,422.00-£24,822.00 per year

**Benefits**:

- On-site gym

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Data entry: 1 year (preferred)
- Customer service: 2 years (required)
- Phone etiquette: 2 years (required)

Work Location: One location



  • Long Eaton, United Kingdom the clifford health club & spa Full time

    **Customer Service Advisor** As a Customer Service Advisor you will be joining an energetic team who pride themselves on getting results in our fast paced business center at Clifford Health Club & Spa. As a Customer Service Advisor you will be well experienced in a similar environment where you utilise your sales and customer service skills to provide...


  • Long Eaton, United Kingdom Smith and Reed Recruitment Full time

    Are you good at thinking of your feet? Take pride in your work and are equipped to manage your own role and responsibilities? Michael Key MOT, Service, and Repairs has a long-served reputation for delivering quality, taking steps to ensure they are looking after the customer, and are dedicated to getting 5* customer reviews to reflect their hard work. Your...


  • Long Eaton, United Kingdom Smith and Reed Recruitment Full time

    Are you good at thinking of your feet? Take pride in your work and are equipped to manage your own role and responsibilities? Michael Key MOTs has a long-served reputation for delivering quality, taking steps to ensure they are looking after the customer, and are dedicated to getting 5* customer reviews to reflect their hard work. Your role will be to...


  • Long Ashton, United Kingdom Abatec Recruitment Full time

    Abatec is currently seeking a highly experienced and motivated Customer Service Advisor/Administrator to join our dynamic team in Bristol. This role presents an excellent opportunity to contribute to our success and provide exceptional service to our valued customers. Key Responsibilities: - Deliver outstanding customer service while efficiently handling...


  • Long Eaton, United Kingdom Lovells Automotive Group Full time

    You will handle all aspect of customer contact from collection and delivery of the customers car and the courtesy car, following the repair progress and updating the customer throughout the repair journey. There will be full training so you are competently able to complete a vehicle damage assessment (Estimate) this will be done with the support of our...


  • Long Eaton, United Kingdom the clifford health club & spa Full time

    **We’re looking for a Fun and enthusiastic Customer Service Host** to to join our busy Spa and Health Club. This is an excellent opportunity for a Customer Service Host looking to develop within the leisure industry. The Club boasts an impressive 50000 square foot floor space which is located over four floors of a converted mill building. The Club has...


  • Long Eaton, United Kingdom Wickes Full time

    Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and...


  • Long Duckmanton, United Kingdom Interaction Recruitment Full time

    Customer Service Advisor Location - Buttermilk Lane North Buttermilk Lane in Duckmanton Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-3.30pm Pay-  £22,962.94 per annum (£11.47 per hour) Contract –Permanent. Responsibilities – Logging calls on a database for our 9 UK warehouses Order Maintenance Order Enquiries Expedites Material...


  • Long Duckmanton, United Kingdom Interaction Recruitment Full time

    Customer Service AdvisorLocation - Buttermilk Lane North Buttermilk Lane in DuckmantonHours – Monday – Thursday 8.30am-5pm Friday 8.30am-3.30pmPay-  £22,962.94 per annum (£11.47 per hour)Contract –Permanent.Responsibilities –Logging calls on a database for our 9 UK warehousesOrder MaintenanceOrder EnquiriesExpeditesMaterial EnquiriesDocuments...


  • Long Eaton, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** Long Eaton** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / Monday to Saturday between 7.30am and 6.00pm** **Sunday between 10am and 4pm** **Hours are flexible over 7 days between the times above.** **The Vacancy** We love our customers. They’re just...


  • Long Eaton, United Kingdom Lovells Automotive Group Full time

    A role as a developing Vehicle Damage Assessor and Customer Service Executive at Pronto Accident Repair Centre (Nottingham) 66a Acton Road Long Eaton Nottingham NG10 1FR **The next phase of our Pronto Accident Repair Centre (Nottingham) business evolution is continuing and as we move through the first quarter of 2023 the team will continue to strengthen and...


  • Long Eaton, United Kingdom Lovells Automotive Group Full time

    Pronto Accident Repair Centre (Nottingham) based in Long Eaton NG10 1FR as our business continues to develop and expands we are recruiting three Customer Journey Co-Ordinators / Advisors, this role will include being trained and coached to become an industry recognised "Vehicle Damage Assessor" This is a wide and varied role, you will be working within the...


  • Long Eaton, United Kingdom William Hill Full time

    **Location** Market Place, Long Eaton, NG10 1LS **Salary** £10.50 rising to £10.90 after passing probation **Hours** 15 - People don’t just come here to place bets. They come for the experience. - And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home. - If you’re a people...


  • Long Hanborough, United Kingdom Webrecruit Full time

    About the role As a MINI Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control...

  • Business Advisor

    1 month ago


    Long Eaton, United Kingdom Vodafone Full time

    **Business Advisor - 24hrs p/w - Long Eaton**: Location: Long Eaton **Salary**: Real Living Wage + Uncapped Bonus Hours: 24 hours per week Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be...


  • Long Eaton, United Kingdom GCS Associates Full time

    **Role**: Sales Advisor / Trade Counter Sales /Internal Sales **Sector**: Building Materials - Paint & Decorating Supplies **Area**: Long Eaton **Package**:(Negotiable & D.O.E.) Circa £21,000 - £22,500 basic + overtime + bonus + career **_Please note a full UK driving is required for this role._** This is one of those times where we are genuinely...

  • Estate Agent

    1 month ago


    Long Eaton, United Kingdom Connells Group Full time

    OTE:£30,000+, Uncapped Commission, Career Progression, Company Car/Car Allowance We’re looking for a highly motivated **Sales Valuer/Lister **to complement our fantastic residential sales team in **Long Eaton** working in our well known **Frank Innes **estate agency. **What’s in it for you as our Sales Valuer/Lister?** - Industry leading **training...


  • Long Marston, United Kingdom RPM Independent Porsche Specialists Full time

    RPM Technik is one of the UK’s leading Independent Porsche Specialists with a fantastic reputation in service, sales, restoration, upgrades and track day support. Operating out of our HQ in Tring, Hertfordshire. The company has 29 employees and was established in 2001. To satisfy ambitious growth plans, we are recruiting a Senior Service Advisor to work...

  • Optical Assistant

    1 month ago


    Long Eaton, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Long Eaton** **Salary: Dependant on experience** **Working hours: Weekend working is essential. Full time** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the...


  • Long Eaton, Derbyshire, United Kingdom Wickes Full time

    Job Title: Customer Service AssistantSalary: £11.44 per hour Job Type: Full TimeWickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from...