Head Housekeeper

2 weeks ago

Dunbartonshire, United Kingdom The Tarbet Hotel Full time

**Job Ref**:MAN1988

**Branch**:The Tarbet Hotel

**Location**:The Tarbet Hotel, Arrochar

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Posted date**:09/04/2024

**Closing date**:11/05/2024

**Would you like to work for a company who put team above all else and pay the Real Living Wage?**

We know every company would say this, but at Manorview it really is true - our people make this business what it is They're our greatest asset, and we're very lucky to have them.

Our Head Housekeeper is a constant throughout our venues working with their teams to deliver an impeccable standard of cleanliness throughout our rooms, our public areas as well as our back of house. Our Housekeeping team works incredibly hard to ensure our Guests enjoy a comfortable environment and that our Team have a safe and clean working environment.

They can be found in the stock cupboards ensuring we have adequate provision of clean and well maintained laundry and linen, or out in the corridors monitoring and coaching our teams, or on a busy check-out they can be found with their sleeves rolled up changing beds and cleaning bathrooms.

Our Head Housekeeper is experienced in all elements of Housekeeping using efficient working practices and processes to ensure their team deliver clean rooms in line with Guests expectations. They are regularly found in conversations with other HOD’s, working together to deliver the entire Guest journey throughout the venue.We are very excited to welcome you to our team but don't get us wrong, we are looking for just the right fit. For someone who wants to be part of our journey, who understands our values, purpose and our passion and we won't accept anything less.

Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen

**Do you love working in hospitality, but wish it was even better? Yea, us too**

That’s why we are striving every day to make hospitality better for everyone; our team, customers, communities, charities and partners. But it takes a team to make an impact, and we want the best of the best people to join us on this mission.

We’ve already begun the journey, and have started to make hospitality better for our team by;
- Paying every person the real living wage at a minimum, regardless of age or role.
- Sharing 10% of our net profits with team who have been with us 12+ months, and basing it on average hours, not pay.
- Removing zero-hours contracts (people now only get one if they request it).
- Ensuring there’s a Mental Health First Aider in every venue.
- Facilitating team surveys to get feedback/opinions before we make key decisions.
- Ensuring that our Team Member of the Month is voted for by the team and not managers.
- Giving our team a paid day off to volunteer or fundraise for a charity.

It’s just the beginning But a business is only as strong as its people, so we need more amazing, passionate, determined people to help us create real change in our organisation (and industry). In exchange, we’re committed to giving you the support, knowledge, development and opportunities you need to be give your very best.

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Profit sharing

Housed with a historic, baronial building, The Tarbet Hotel is situated in the iconic destination Loch Lomond.

Offering accommodation, food, and drink in the heart of one of Scotland's most picturesque spots, The Tarbet Hotel is a perfect base for exploring Loch Lomond and the Trossachs.

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