Health Visiting Contact Centre

5 days ago


Oldbury, United Kingdom Sandwell and West Birmingham NHS Trust Full time

The opportunity has arisen within the Health Visiting service in Sandwell & West Birmingham NHS Trust, a borough within the ‘Black Country’, for the above post.

We are looking for an administration officer who is dynamic, motivated, flexible and enthusiastic to join the Health Visiting Contact Centre.

The Health Visiting Contact Centre is an innovative way to provide administrative support for the health visiting service.

This is an exciting time in the development of our Children’s Services with many opportunities for forward thinking professionals who are keen to embrace change and provide the best quality care for our families

Day to day relationships will be with other members of the community nursing team, patients, carer and other partners within the multi agency network, including:
**Internal**:

- Team Leader
- Health Visitors
- Community Nursery Nurses/Support Staff
- Safeguarding Team

**External**:

- Patients/carers/relatives
- Children Services
- Child Health Department
- GP Staff
- Children’s Centre Staff
- Local Authority

**We offer**:

- Team working
- Supportive induction package
- Well being Support
- Excellent access to training opportunities for professional development

To provide a comprehensive administrative service to the Health Visiting Service.

For full details of what this role entails, please see the attached Job Description and Person Specification

You should have good organisational abilities, excellent interpersonal skills and be able to communicate effectively utilising electronic and manual systems.

You must be confident in answering and directing messages by phone from a busy contact centre.


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