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Night Porter

3 months ago

Ambleside, United Kingdom Crerar Hotels Full time

**Job Ref**:CH1766

**Branch**:Daffodil Hotel and Spa

**Location**:Daffodil Hotel and Spa, Ambleside

**Salary/Benefits**:Competitive Salary up to £12.85 + extensive benefits package

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:12/06/2024

**Closing date**:14/07/2024

**Can you take responsibility for maintaining our standards during the night shift?**

We’re looking for an enthusiastic and responsible Night Porter to manage our night desk between 11pm and 7am. You must take pride in your work, and be well-presented, articulate, and passionate about customer service. The job is full-time, and includes working at weekends. Previous night experience in a hotel is preferred.

It’s a wide-ranging role, including responsibility for security, setting function rooms up for events, storing furniture and equipment, carrying out our standard end-of-day procedures, and meeting guests’ food and beverage requirements throughout the night.

Personable and engaging, you’ll provide first-class customer service and ensure that every interaction exceeds the guests’ expectations. You’ll also need good attention to detail, to produce audit reports and to maintain our high security standards at all times. When required, you’ll also help the cleaning, bar and reception teams. You may also be asked to act as duty manager at times.

**What we need from you**
- Night experience in a hotel is preferred
- Taking responsibility for your own work
- Passionate about customer service
- Full Uk driving licence ( preferable)

**What we offer**
- staff uniform
- Staff Accomadation.
- Flexible working pattern - 4 nights on 3 nights off shift pattern - 9pm until 7am
- Training and development opportunities including SVQ’s and professional qualifications
- Team meals
- Free Team transport (in applicable locations)
- Discounted rates across our group of hotels for accommodation and food beverage for you and your friends family
- Pension
- Great selection of benefits

Combining stylish contemporary interiors inside, with stunning natural beauty outside, The Daffodil presents a concept brand new to The Lake District.

Unwind in one of our 78 rooms and suites, dine in our lake view restaurant led by our creative Executive Chef, relax in our thermal pool or treat yourself to a fabulous Spa journey.

Think luxury, style and plenty of indulgence - the ultimate escape awaits.

**Three reasons to choose a career with Crerar Hotels**
- **Destination locations**

Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily.
- **Talent development**

We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more) of our locations, building themselves a varied career in the Scottish hospitality industry.
- **Shaped by our values**

We share the spirit of Scotland through our values. We take **pride** in providing a truly **authentic** experience we're **warm** in personality, **curious** to get to know our guests and **confident** in sharing our knowledge. We take what we do seriously, but our **humour** means we also see the lighter side. Above all, we're comfortable saying, "we are who we are"