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Sales Associate

3 months ago

London, United Kingdom Case London Ltd Full time

**Sales Associate - Luxury Retail**

**Moleskine**

**Position: Sales Associate (Full Time or Part Time)**

Are you passionate about luxury stationery and providing exceptional customer service? Do you thrive in a dynamic retail environment where creativity meets productivity? Moleskine, the renowned Italian manufacturer of exquisite notebooks, planners, and accessories, is seeking enthusiastic individuals to join our team in Milan, Italy.

As a Sales Associate at Moleskine, you will play a pivotal role in driving sales productivity, enhancing customer service levels, and maintaining the impeccable standards of our brand.

**What will you be doing on a daily basis?**

**Customer Service**
- Be a brand ambassador, embodying the essence of Moleskine in every interaction.
- Elevate the retail experience by delivering friendly, courteous, and efficient service to every customer.
- Master the art of upselling with confidence and finesse.
- Stay updated on competitor ranges and price points to provide informed recommendations.
- Handle customer inquiries and complaints with professionalism and empathy.

**Visual Merchandising**
- Bring our brand to life by implementing captivating visual merchandising changes.
- Ensure that products are impeccably presented and the store maintains a pristine appearance.

**Stock Control**
- Assist in maintaining optimal stock levels through replenishment and accurate processing of deliveries.
- Keep stockroom areas organized and efficient.

**The right skillset for this role includes**:

- Previous experience in retail or customer service preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Passion for luxury stationery and design.

**The benefits for this exciting role include**:

- Competitive salary and incentives.
- Opportunities for career growth and development.
- Discounts on Moleskine products.
- A supportive and collaborative work environment.

Application deadline: 23/03/2024
Expected start date: 17/04/2024

**Job Types**: Full-time, Part-time

Pay: £10.50-£14.00 per hour

Expected hours: 37.5 per week

Work Location: In person

Application deadline: 15/05/2024
Expected start date: 17/06/2024