Museum Assistant

**Please note the salary is pro rata.**

**The Role**

We are looking for someone to join our team to help provide engaging experiences for visitors at our vibrant and busy museums. You will need to be keen to roll up your sleeves, have a strong dedication to delivering exceptional customer care through teamwork, flexibility and hard work in a friendly environment.

Really good local knowledge would be an advantage, as would an interest in local history. You will need to be able to work between our sites and be happy to work alternate weekends.

This can be a physically demanding but rewarding job, which can sometimes mean being on your feet talking to people all day.

**Some of the duties of this role include**:

- Engaging with visitors to ensure that the museum is a welcoming and enjoyable place to visit.
- Supporting all museum operations and activities to ensure visitors gain the best possible experience of their visit to the museum.
- Working within the reception, shop, café and other public areas.
- Ensuring the security of the museum, collections, staff & visitors.
- Cleaning exhibits and public areas.
- Supporting the care and presentation of the collections.

**You will ideally have experience**:

- Working in a public-facing role.
- Providing outstanding customer care.
- Cash handling.
- Working in a museum/heritage/retail and/or catering environment.

This post is permanent. This post is based at Lancaster City Museums.

The hours of work for this position are 15.38 per week, on a two-week rota, which includes alternate weekends:
Week1: Monday 11:45-16:15, Friday 10:00 -16:15

Week 2: Monday 11:45-16:15, Friday 10:00 -16:15, Saturday 11:45-16:15, Sunday 9:30-16:15

**About You**

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

**Our Benefits**

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are a disability confident committed employer.

**Job Type**: Permanent

Pay: £23,151.00-£24,294.00 per year

Work Location: In person

Reference ID: 09_24