Parts Advisor- Bellshill

4 days ago

Bellshill, United Kingdom Volvo Truck and Bus South & East Full time

**Parts Advisor - Renault Trucks Scotland**
**Bellshill, ML4 3LU**

We currently have a fantastic opportunity for an experienced Parts Advisor to join our team based at our Bellshill Workshop. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships whilst maximising stock availability through efficient parts stock management. This is a great opportunity to bring your existing skills and experience to a highly innovative global brand in the world of commercial vehicles, **Renault Trucks**.

**Shift Pattern**
You will work a rotating shift pattern (Monday to Friday), working one week of days (06.30 to 15.00) and one week of lates (12.30 to 21.00) £60 per week shift allowance when working lates. and work 1 in 3 Saturday mornings at time and a half.
**Pay Rate**
Up to £11.50 per hour dependent on experience + overtime paid at time and half above basic hours and for Saturday mornings

**This is us, your new colleagues**
We are a small team, with one Parts Manager, a Parts Advisor and a Parts apprentice. We are a friendly team, lending our support to new-comers, apprentices and existing colleagues alike.

**Job role**
- Promote Renault Trucks parts and service
- Competently answer telephone enquiries and take customer orders accurately
- Ensure invoices and credits are accurately raised for good supplied or returned
- Front counter sales including managing the customer order number process
- Produce parts quotations for customers
- Accurately compile parts from job cards for repairs being carried out in the workshop.
- Proactive customer sales and feedback competitor information to Parts Supervisor
- Facilitate developing local promotional offers
- Pick up and deliver parts when occasionally needed
- Ensuring product knowledge and skills are maintained to company requirements

Opportunity to attend training courses to support your ongoing development

**Key Skills/Experience required**
- Excellent customer service skills, both over the telephone and face to face
- Good attention to detail as you will be working with parts numbers when ordering parts for our customers
- Good level of English, both written and spoken
- Strong IT skills and the ability to quickly pick up new systems
- Good team player with ability to work on own initiative
- Well organised and able to work under pressure and meet deadlines
- First class problem-solving skills
- Valid UK driving licence
- Experience of working with vehicle parts or sales experience would be advantageous

**What can we offer you?**
- 30 days holiday (including Bank Holidays) rising to 33 days after 5 years
- On-going training and development
- Contributory pension scheme and Life Assurance
- Excellent benefits package including an Employee Assistance Programme, a Cycle to Work scheme and a generous pension scheme
- Access to a wide range of employee discounts including half price cinema tickets, discounted gym membership and lots of shopping and social discounts.

**Salary**: £11.00-£11.50 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Life insurance

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Work Location: In person

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