![Firesec Compliance LimitedDJP Fire Limited](https://media.trabajo.org/img/noimg.jpg)
Operations Assistant
3 weeks ago
**About Us**
Firesec Compliance Limited offer specialist Fire Protection and Compliance Services to businesses throughout the UK with a focus on multiple site location businesses.
Due to the continued growth, we are looking for an Operations Assistant to join our team.
As an Operations Assistant you will work closely with our Operations Manager and Engineering Team to help deliver exception customer service.
**Roles and Responsibilities**
- Scheduling planned maintenance works with customers.
- Dealing with reactive calls - providing first line support to the customer and scheduling an engineer where required.
- Processing engineer reports and sending to customers.
- Assisting the engineering team.
- Handling customer queries.
**Requirements for the Role**
- Excellent computer skills.
- Confident and strong telephone ability.
- Exceptional organisation skills.
- Previous experience in a scheduling role.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- A genuine interest in your work and an enthusiasm and willingness to learn and progress.
It would be advantageous to have some knowledge and experience of some or all of our current tech stack such as Gmail, Google Docs, Google Sheets, Google Drive, simPRO and Xero. Experience working in a similar position for a service based business would be beneficial.
**What we can offer**
We believe that investing in people is our strongest quality and has been key to our success. You will receive:
- 28 days paid holiday including public and bank holidays
- Additional holidays based on length of service up to an additional 3 days
- Private Healthcare
- Flexible working to ensure a strong working life balance
**Job Types**: Full-time, Permanent, Temp to perm
**Salary**: £22,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: Hybrid remote in Warrington, WA3 7QN
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