Regional Enquiry Consultant

2 weeks ago

StainesuponThames, United Kingdom CALA Homes Full time

**About The Role**:
**Purpose of the position**:
To be an integral part of the regional sales team to work on Lead cultivation & Enquiries within your Region.

We are looking for competent Salesforce users and experienced Sales Team Members to drive this role within the Sales Team.

The aim is to cultivate and enrich the database for the Region as a whole. This will increase the qualifying process on existing enquiries, enhance the quality of leads passed to the on-site Sales Team to close the sale.

You will be responsible for making appointments or arrange call-backs for the on-Site Sales Team to allow them to concentrate on converting these qualified leads into sales or future sales. You will offer Regional support to targeted sites and specific plots as deemed necessary by the Management team.

**Accountabilities**:
You will liaise with the Sales Managers to establish the needs and requirements of the Region and where your focus should be for that week/month.

Group Sales Systems Manager - Jackie Park and Sales Systems Trainer - Caroline Reina will work with you and show you how to delve into Salesforce to identify gaps and areas to improve the qualification of the leads that you are dealing with.

Together with them, you will look at things that worked well, have not worked well and to shape a template that ultimately can be rolled out throughout the business.

**About You**:
**Knowledge/Skills and Abilities**:

- Experienced, salesforce capable/confident Sales Consultant
- Excellent verbal skills - “Conversation style” to engage and understand customers’ requirements without a direct hard sell approach.
- Excellent -communication skills
- Proficient on Salesforce to understand and utilise its capabilities.
- Ability to think on your feet, provide solutions and overcome objections.
- Ability to develop a broad knowledge of all the sites within your region and availability. To take that knowledge to use Salesforce to find the Leads and spot the gaps in qualification and build on this qualification by listening to the needs of the Customer. To cross sell if appropriate with your region and maximise lead quality.

**About Us**:

- The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth.

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