CRM Executive

4 weeks ago


Hertfordshire, United Kingdom EMR Full time

A B2C financial services provider is seeking a CRM Executive to implement engagement & loyalty strategy.

**Hybrid role - 1 day in the office a week.**

**Responsibilities**:

- Support with development improving customer retention & engagement and loyalty
- Play a key role in implementing and delivering the CRM strategy and community strategy across all brands.
- Ensure appropriate planning and management of each campaign, supporting timely, high quality delivery and content
- Help with developing and handling the CRM test and learn
- Creating copy for customer communications
- Manage the content marketing process and ensuring compliance approval
- Working across multiple business areas for implementation and execution of comms

**Requirements**:

- Good knowledge of Google Analytics and an analytical mind set
- B2C experience is preferred
- Have a degree level business/marketing qualification
- You will be a self-starter with digital marketing experience
- Strong copywriting and content management skills
- Display excellent written and verbal communication skills to be able to communicate with different stakeholders and partners
- Excellent team player and multi-tasker
- Passionate about customer experience
- UK experience is essential

**Salary: £30,000 + bonus + benefits



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