Reservations Agent

6 months ago


London, United Kingdom CHL Head Office - Maintenance Full time

An exceptional opportunity has arisen for a passionate Reservations Agent be part of the Team at Criterion Hospitality.

**As Reservations Agent, you will**:

- Maximize revenue opportunities in the areas of reservations, by driving sales leads and increasing conversions.
- Manage the daily operations and efficient running of the reservation team and the day
- Book room reservation requests, enter rooming lists, and update accurate information in the system.
- To ensure all administrative procedures are completed accurately and reservations reports are completed on a daily, weekly, and monthly basis.
- Ensure that accurate, up-to-date contract information, rate agreements, data input are in place for all existing and new clients.

**About The company**

We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and passion for innovation, in a fast-paced environment, then we would be delighted to hear from you.

**What are we looking for?**
- Minimum 1 years’ experience at a Reservation Agent level.
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- Excellent communication skills both verbally and written.
- Strong customer care skills and ability to work under pressure, with excellent attention to detail.
- Technical knowledge of hotel booking systems

**What we offer you**:

- Daily food allowance (non-contractual) for days worked.
- Company pension scheme
- Holidays
- Discounted stays at other properties
- Refer a friend scheme.

INDHOTEL


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