Community Operations Specialist- Fixed Term Contract

5 months ago

Slough, United Kingdom LEGO Full time

**Location**
- Slough, United Kingdom

**Job ID**
- 0000010144

**Category**
- Supply Chain

**Do you have the laser focus and attention to detail that is required to combine back office activity with community engagement?**

Bring your skills to the table and provide admin and engagement support to ensure the execution of key projects.

**This role is a 12-month fixed term contract.**

**Core Responsibilities**:
- Leading community support across engagement activities for our AFOL communities.- Gather data around community membership and monitor the health of community groups.- Responsible for the effective use of budget.- Build and implement processes to help community engagement activities run smoothly.- Supporting the value of engagement in driving direct and lasting community relationships.- Work as part of a cross-audience engagement team delivering community health and growth.- Work closely with Platform/Community experts.- Build and maintain relationships with online community members.- Support the collection of community content for newsletters.

**Play your part in our team succeeding**:
Our mission in Consumer and Shopper Engagement (CSE) is to be the champions of consumers and guardians of the LEGO Group’s Play Promise. Our vision is to innovate the future of service, deepen consumer engagement and be a reason why people choose the LEGO Brand.

**Do you have what it takes?**- Proven people engagement, collaborative, and, interpersonal skills.- Passion and knowledge of our communities.- Confidence in finding opportunities to improve.- High level of functional expertise around order management systems, SAP and CRM knowledge ideal.- Proven partner management both internally and externally with strong listening and communication skills.- Confidence and exposure to budget management.- Ability to travel 1-2 times a year.- Exposure to a similar role as well as project work is beneficial.

LI-JA1

**What’s in it for you?**:
**Here are some of what to expect**:
**Family Care Leave** - We offer enhanced paid leave options for those important times.**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellness** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.**Colleague Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.**Your workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the principles of our hybrid work model 'Best of Both', role eligibility and frequency with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

Thank you for sharing our global commitment to Children’s Rights.

**Just imagine building your dream career.**

**Then make it real.**

**Join the LEGO**®
** team today.

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