Clerical Assistant

4 weeks ago


Rhyl, United Kingdom Betsi Cadwaladr University Health Board Full time

The Clerical Assistant will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation plans for Health Records. This will require the post holder to support with the delivery of the Health Records Operational Plan by supporting the Health Records Co-ordinator/ Assistant Site Manager.

The post holder will cross cover in all aspects of the role including, the pulling, filing, pruning, destruction, preparation, amalgamation and secure transporation/delivery of the casenotes. Providing a professional and efficient reception service within various outpatient areas, ensuring that all patients and visitors are welcomed to the department in an appropriate manner. Ensuring that all service users are aware of the importance of tracking the patient record to its correct location.

The post holder will cross cover in all aspects of the role including, the pulling, filing, pruning, destruction, preparation, amalgamation and secure transporation/delivery of the casenotes. Providing a professional and efficient reception service within various outpatient areas, ensuring that all patients and visitors are welcomed to the department in an appropriate manner. Ensuring that all service users are aware of the importance of tracking the patient record to its correct location. This may be within a 24 hour/365 days service period (as per contracted hours).

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

The Clerical Assistant will ensure policies and procedures are followed in compliance with Information Governance (IG) and the Health Records Management Procedure, meeting set objectives to provide a high quality, efficient and effective service. Following organisational core values and behaviours, departmental policies and objectives to provide a high quality, efficient and effective service adhering to agreed minimum standards and KSF outlines.



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