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Customer Service Administrator 12 Month Ftc
3 weeks ago
Customer Service Administrator (12 month FTC)
Guildford
£20,000pa - £23,000pa
As part of this fantastic team you will:
Be the first point of contact for both internal and external customer related issues
Identify any issues and report these to the management team
Be responsible of ticketing queries, ensuring these are actioned in a timely manner
Sharing knowledge of customer accounts to team members
Work alongside the Account Managers in managing the customer accounts on a daily basis
Updating the system on client's activity
Assist the team with any other ad hoc duties
Have excellent communication skills and be a team player
Have great attention to detail with a good knowledge of Microsoft office
Be collaborative with a solution-focused approach
Enjoy working a busy setting and be a problem solver
Want to build a career in a marker leading organisation
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