Assistant Team Leader

4 weeks ago

Newcastle upon Tyne, United Kingdom Pasta Evangelists Full time

**Description**:
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

**Opening hours: from 10.00am to 2.00am from Monday to Sunday**

**What you'll do at Pasta Evangelists**:

- Attend meetings when required
- Embrace and embed new changes in PE systems and processes.
- Help the Team Leader to train the new starters according to the company guidelines.
- Coaching and supporting team members in their development. Highlights high performing individuals.
- Track team absences and report them to your Team Leader.
- Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
- Help to create a customer focused environment.
- Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
- Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
- Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
- Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
- Train the team on all new products enabling them to drive sales.
- Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
- Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

**Who you are**:

- You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
- You are customer-focused, and enjoy interacting with customers.
- You don’t turn a blind eye to issues.. you jump on them and have a desire to solve them
- You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
- You are hugely detailed oriented and don’t ever cut corners
- You love working in a team and helping to manage other chefs in the kitchen
- You can clearly communicate both verbally and in writing
- ... A pasta lover

**What we can offer**:

- £12 per hour - £13 per hour from midnight onwards.
- Monthly bonus according to site performance.
- Join a dynamic, fast-moving & diverse team
- Regular team socials as well as occasional trips to ‘il bel paese’
- Free Pasta Evangelists products
- Free Italian and English lessons
- Discounted gym membership
- Cycle to work scheme
- Development Opportunities - you can grow inside the business.

**About Pasta Evangelists**:
**Pasta Evangelists **was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, **Pasta Evangelists is backed by Barilla** (the world’s biggest pasta company) and is proud to be the **UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups**. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our **high-end Harrods Pasta Bar**, or learn to make our signature dishes from scratch at our viral **Pasta Academy**, where we welcome thousands of pasta lovers every month.

Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.

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