Food Service Assistant

7 months ago


Brownsea Island, United Kingdom John Lewis Full time

**At a glance**:

- Hours of Work: Varied hours of full time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends
- Location: This role is based at Brownsea Castle, Brownsea Island in Poole Harbour
- Contract type: This is a Fixed Term Temporary role
- Pay rate: £11.55 per hour

**About the role**:
To work as part of the hotel team to deliver and maintain a first rate guest experience through the focus on the delivery of market leading customer service.

To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives, along with those of your team and the hotel.

Being a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.

**What you’ll be doing**:

- Interacting with guests, sharing product knowledge on drinks and food.
- Taking orders, checking back, and assisting with queries.
- Liaising with the kitchen team to fully understand the menu.
- Clearing down and setting tables.
- Working behind the bar, serving drinks and taking orders for food.

**You can view a copy of the full job outline here:

- **

External applicants
- please view the attached job outline

Internal applicants

**Required essential experience skills and qualifications**:

- Self-motivated/ Industrious
- Basic knowledge of IT & POS systems and able to use standard software.
- Excellent communication skills
- Proven experience of the hospitality industry is desirable.

Desirable experience skills and qualifications:

- Level 2 Food Safety

**About Brownsea Castle**

Working on an island, living in a castle with red squirrels at your window sounds like a fantasy but due to the wonderful and unique Brownsea Castle this could be your reality.

It’s our place by the sea, our island getaway across beautiful Poole Harbour offering an escape to our Partners with history and nature in abundance. Guests stay on the National Trust run island in the amazing Tudor castle, set amongst 17 acres of private grounds with stunning Italian gardens and a dedicated beach offering relaxation and beautiful nature walks.

If you are looking for a hotel with a difference, this could be it. You’ll be surrounded by a team of passionate and dedicated hospitality Partners who give our guests the best experience possible. What is different about our guests though is that they are Partners with their friends and family.

As co-owners in the business, you’ll see this difference in the way your teammates and you approach your job and carry out your responsibilities. With all of the island to explore or using any of the facilities on offer; a croquet lawn, children's play area, badminton, football, cricket, fishing, archery and frisbee golf you can guarantee that our guests will be hungry and looking to recharge with the fantastic food offering we give them.

Boats: We have our own private boat service from Sandbanks Pier to get Partners to and from work, these boats run approximately once an hour between 7am - 11pm. Castello Boat berths at the jetty to the right of the Chain Ferry.

Car parking: If you wish to park at Sandbanks (BH13 7QJ). This is on-road parking only, payable via the 'Just Park' app or at the meter on the roadside, prices vary. As staff on the island we have access to purchase an annual permit at a reduced price. Parking is free from November to March.

Buses: Buses stop at 7pm from Sandbanks and all staff are required to cover late night shifts beyond the bus times.

**Benefits of the Partnership and the role**:

- Full-time working holiday entitlement 22 days holiday, plus public and bank holidays (this is prorated for part time hours).
- Free meals whilst on duty, for Live Out roles.
- Free meals for Live In roles
- You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.
- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

Find out more about the extensive range of exciting benefits that you could enjoy when you join us here

**Next Steps**:

- You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
- Please note that should we receive a high volume of applicants we reserve the right to close the role early

**For internal use only**:
LI-JLPGR

LI-HEADOFFICE


  • Food Service Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    Brownsea Castle, it’s our place by the sea, our island getaway across beautiful Poole Harbour offering an escape, history and nature to our guests. Guests stay in the amazing Tudor castle set in 17 acres of private grounds on the National Trust and the Dorset Wildlife Trust run island, surrounded by stunning Italian gardens with a private beach offering...

  • Food Service Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    **Due to working time regulations, applicants must be 18 years or over to apply.** **About the role**: To work as part of the hotel team to deliver and maintain a first rate guest experience through the focus on the delivery of market leading customer service. To add value to the efficient and profitable running of your hotel in order to achieve your...

  • Food Service Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    Brownsea Castle, it’s our place by the sea, our island getaway across beautiful Poole Harbour offering an escape, history and nature to our guests. Guests stay in the amazing Tudor castle set in 17 acres of private grounds on the National Trust and the Dorset Wildlife Trust run island, surrounded by stunning Italian gardens with a private beach offering...

  • Food Service Assistant

    6 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    Brownsea Castle, it’s our place by the sea, our island getaway across beautiful Poole Harbour offering an escape, history and nature to our guests. Guests stay in the amazing Tudor castle set in 17 acres of private grounds on the National Trust and the Dorset Wildlife Trust run island, surrounded by stunning Italian gardens with a private beach offering...

  • Kitchen Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    Due to working time regulations, applicants must be 18 years or over to apply. **Duties and Responsibilities**: Do you have a real love of food and would like to join our friendly catering team working as Kitchen Assistant at our Hotel? You'll be involved with the preparation of food, managing stock and wastage. This is a role where you will receive...

  • Kitchen Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    **Due to working time regulations, applicants must be 18 years or over to apply.** **About the role**: The role of kitchen assistant will see you work in all areas of the kitchen including kitchen porter, basic food preparation and adhering to cleaning schedules. Do you have a real love of food and would like to join our friendly catering team working as...

  • Kitchen Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    **Due to working time regulations, applicants must be 18 years or over to apply.** **About the role**: The role of kitchen assistant will see you work in all areas of the kitchen including kitchen porter, basic food preparation and adhering to cleaning schedules. Do you have a real love of food and would like to join our friendly catering team working as...

  • Catering Assistant

    1 month ago


    Canvey Island, United Kingdom Impact Food Group Full time

    Are you looking for that next step in your career, then you've come to the right place!Impact Food Group is made up of 3 brands, Innovate, Cucina and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning!We are looking for People who are devoted to great service, fantastic food, and making...

  • Catering Assistant

    4 weeks ago


    Canvey Island, United Kingdom Impact Food Group Full time

    Are you looking for that next step in your career, then you've come to the right place!Impact Food Group is made up of 3 brands, Innovate, Cucina and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning!We are looking for People who are devoted to great service, fantastic food, and making...


  • Hayling Island, United Kingdom Langstone Quays Hotel Full time

    **Food and Beverage Assistant** **Langstone Quays Resort, Hayling Island** **Up to £10.42, NLW** An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team. The successful applicant will assist in providing a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards...


  • Hayling Island, United Kingdom Langstone Quays Hotel Full time

    **Food and Beverage Assistant** **Langstone Quays Resort, Hayling Island** **Up to £10.42, NLW** An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team. The successful applicant will assist in providing a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards...


  • Hayling Island, United Kingdom Hayling Island Holiday Park Full time

    '''Duties''' - Assist in food and beverage preparation and service - Take customer orders and ensure accuracy - Serve food and beverages to customers in a timely and friendly manner - Maintain cleanliness and organization of dining areas - Set up and break down tables and chairs for events or dining services - Handle cash transactions and operate the POS...

  • Housekeeping Assistant

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    **At a glance** **Hours of Work: Part time work (15 hours) Mondays, Wednesdays and Fridays between the hours of 10:00-15:00** **Contract type**:This role is Permanent** **Pay rate: £11.55 per hour** **Duties and Responsibilities**: As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively...

  • Catering Assistant

    4 weeks ago


    Canvey Island, SS8, Essex, United Kingdom Impact Food Group Full time

    Are you looking for that next step in your career, then you've come to the right place!Impact Food Group is made up of 3 brands, Innovate, Cucina and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning!We are looking for People who are devoted to great service, fantastic food, and...


  • Brownsea Island, United Kingdom John Lewis Full time

    **What can you expect in this role?** Working in the hotel, you’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience whether they are with us for the day or a longer stay. What is different about our guests though, is that they are Partners, their friends and family. As co-owners in the...

  • Team Leader

    7 months ago


    Brownsea Island, United Kingdom John Lewis Full time

    **What can you expect in this role?** Working in the hotel, you’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience whether they are with us for the day or a longer stay. What is different about our guests though, is that they are Partners, their friends and family. As co-owners in the...


  • Hayling Island, United Kingdom Langstone Quays Resort Full time

    **Food and Beverage Assistant - Breakfasts** **Part time - 7am start** **Langstone Quays Resort - Hayling Island - PO11 0NQ** **Primary Job Purpose**: An exciting opportunity has arisen for a Food and Beverage Assistant to join our Breakfast Food & Beverage team. As a Food and Beverage Assistant - Breakfast you are responsible for creating a warm and...


  • Hayling Island, United Kingdom Langstone Quays Resort Full time

    **Primary Job Purpose**: **Rate - £6.40 ( 16-17) £8.60 ( 18-20) £11.44 ( 21+)** **Breakfast Shifts** An exciting opportunity has arisen for a Food and Beverage Assistant to join our Breakfast Food & Beverage team. As a Food and Beverage Assistant - Breakfast you are responsible for creating a warm and welcoming environment for guests during breakfast...


  • Hayling Island, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Hayling Island, PO11 0LG **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Canvey Island, United Kingdom Blue Arrow Romford Full time

    Kitchen Staff Wanted for Schools in EssexBlue Arrow Romford is recruiting a temporary kitchen staff member to work in schools in the Canvey area. The ideal candidate will have previous experience working in a kitchen environment and be able to work effectively as part of a team.About the Role:Prepare and serve meals to studentsAssist with meal planning and...