Business Resilience Partner

5 months ago

Edinburgh, United Kingdom Phoenix Group Full time

**Job Title, Grade**:Business Resilience Partner, Specialist

**Job Type**:Permanent

**Location**:This role could be based either at home or in our Basingstoke, Wythall or Edinburgh offices

**Flexible working**:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

**Closing Date**:01/03/24

**Salary and benefits**:£55,000 - £65,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

**Hiring Manager**:Carolyn Gall

We have an incredible opportunity to join us here at Phoenix Group as a Business Resilience Partner to join our Business Resilience team in Group Operations.

**Who are we?**

We want to be the best place that any of our 6,800 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£259 billion of assets under administration. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

**The role**

This role is responsible for supporting the Head of Business Resilience in supporting our international business manage Operational Resilience and Business Continuity Management as per the Group policy and frameworks. This role requires an experienced individual accountable for building relationships in the international business ensuring their capabilities are robust, effective and aligned with regulatory requirements and industry best practice.

**Main Responsibilities**
- Provide expert consultancy, at a multi-disciplinary or deep specialist level to ensure the business area can achieve the business resilience goals
- Review and challenge the Important Business Services Mapping, Business Impact Assessments and Business Continuity Plans to ensure they meet the standards set by Phoenix and best practice
- Creation of an annual business level test plan, delivering testing according to plan and reporting of outputs
- Manage bronze level incidents ensuring they remain within risk appetite of the business resilience policy
- Identify, manage, mitigate and report resilience risks
- Support the management of change through engagement activity, ensuring resilience requirements are delivered through, strong stakeholder management and effective communication
- Use data, metrics and other information to develop insight to identify opportunities for improvement and develop proposals that bring about positive change, reinforcing and underpinning resilience objectives
- Ensure key data is maintained and accurate to assess resilience risks
- Use technical knowledge, skills and experience to influence stakeholders and leadership teams in line with the resilience strategy, governing policies, legislation and appropriate regulation.

**What are we looking for?**
- Experience in working in operational resilience, business continuity and incident management
- An excellent understanding of operational resilience regulatory expectations
- Good knowledge of risk management and controls in financial services
- Strong communication skills (verbal, written & presentation)
- Strong interpersonal and relationship management skills
- Ability to work to multiple deadlines.

**We want to hire the whole version of you.**

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix #LI-GJ1

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