Business Support Officer

3 weeks ago


Worcester, United Kingdom Omega Social Care Employment Full time

**Business Team Support Officer**
- Hours Per Week : 35.00 hrs
- Start Date :19/02/2023 (ongoing temporary role)
- Start Time :09:00 - End Time :16:30

**Purpose of job**:

- To support the team through the provision of support functions
- To act as a point of contact for the team and the service
- To work collectively with other Team Support Officers to ensure support across the whole service, and wider Provider Services when required

**Main Activities & Responsibilities**:

- To provide a range of support functions including administrative and clerical support, data and record management and call handling across the service
- To act as first point of contact for the service
- To acknowledge and record all new requests for service according to service procedures
- Accurately record and maintain data for the purposes of monitoring and governance
- To ensure effective communication within the team, throughout the team and outside of the team
- To provide a response to all enquiries in line with the values of the County Council
- To liaise effectively with all team members and other internal and external contacts
- To support the team in meeting data quality standards
- To ensure records, both paper and electronic, are updated according to procedures
- To deal with correspondence, both incoming and outgoing, when required.

**Job Types**: Full-time, Temporary contract

**Salary**: £11.18 per hour

Schedule:

- Monday to Friday

Work Location: One location



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