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Full Time Branch Administrator

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Huddersfield, United Kingdom Rybrook Jaguar Land Rover Full time

Due to internal promotion, we have a rare opportunity to recruit a full-time Branch Administrator to join our well-established team, working within our state-of-the-art Jaguar Land Rover showroom and workshop facility. The role of Branch Administrator is to provide a full range of administrative support to the Service and Sales departments.

The key duties of this role include:

- Follow operational processes thoroughly
- Place orders for new vehicles, following retailer process
- Register vehicles with DVLA & manufacturer
- Complete plate transfer administration
- Prepare handover packs and ensure timely availability
- Update and maintain DMS and CRM database to ensure integrity of data available to retailer; ensure data is kept secure and processed according to data protection principles
- Report performance weekly / monthly; maintain awareness of departmental KPIs and performance
- Identify individual customer needs and take action to respond; report customer issues promptly
- Produce job cards
- Administer used car stocking plan
- Respond to internal and external queries in a professional and friendly manner
- Engage in training and development to improve skills and performance

The criteria required to undertake this position successfully include:

- Previous experience of working in a similar role, preferably within a dealership environment.
- Experience of managing time and workload effectively.
- An eye for detail whilst working to tight deadlines is important.
- Knowledge of Kerridge would be an advantage but not essential.
- A flexible and professional approach to work in a busy environment is essential.

This role will be based on 40 hours per week; Monday - Friday 9.00am - 5.30pm (half an hour lunchbreak each day)

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Huddersfield, HD3 3TD: reliably commute or plan to relocate before starting work (required)

Work Location: One location