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Aston Lark Early Careers Programme
4 months ago
Insurance, one of the best kept career secrets
**Aston Lark Early Careers Programme - Caterham (AL323)**
- Hybrid Working (after initial training) Monday - Friday, 09.00 - 17.00_
We all love brilliant customer service, and it feels amazing when someone goes out of their way to help you. We are looking for people to help us deliver this feeling to all our customers. Someone just like you.
We get it, insurance is really dull, people wearing grey suits and who needs insurance anyway?
Insurance, it's not what you think, you know that festival, sports event or show that you have tickets for, without insurance it can't happen. Want to explore lands far away on your next holiday, without insurance the planes can't fly. A spot of retail therapyfollowed by a meal at your favourite restaurant, yes you have guessed it, without insurance they can't open. Insurance is the essential part of the jigsaw puzzle that smooths the financial risks, enabling people and business to do things they love.
We are passionate about having people join us who go the extra mile for our customers, going beyond to delight with service and expertise. We want people like you, who know how to make customers feel special, committed to doing the right thing and challengingus to be even better.
**What you will be doing**:
- A helping hand to gather policy renewal information to enable terms to be obtained and orders placed.
- Partnering with Account Handlers and Executives to grow existing client portfolios by seeking new, and/or existing opportunities.
- By learning policy wording and underwriting guidelines, you will be able to support customers with claims enquiries.
- Keeping information up to date and accurate across our systems. Performing checks to ensure we are compliant to processes.
We have opportunities across our Group: Commercial, Commercial Schemes, Private Clients, and Claims. By joining our early careers cohort, you will meet people from across the UK and start to build your professional network.
**We are looking for you to**:
- Turn detective and have interest in people and their needs. To identify where further support is needed. Asking the right questions and not making assumptions.
- Have first class communication skills and previous experience in a customer service-related role. Being comfortable speaking on the telephone, ensuring our customer is well informed.
- Attention to detail, have you captured everything correctly?
- Be able to work in partnership with your colleagues. We believe our strength is our people and working together sees us at our best.
- Ability to work on several tasks simultaneously. Being able to juggle different priorities and ensure you are still able to achieve the best outcome.
- An interest in financial services and looking to take the first step to develop your insurance career
**We can offer you**:
- **Competitive salaries** with regular pay reviews and company bonus scheme.
- **Minimum 25 days holiday**, with an additional purchase option.
- **Health & well-being** through a 24/7 employee assistance programme for you and your family providing practical support on a range of issues such as health, money, and work.
- **Hybrid working** options to give you more flexibility to manage work and home life. We are a social bunch and like to spend time together. We are attending the office 2-3 times per week.
- **Opportunity to study** for professional industry qualifications as part of the early careers programme and beyond, combined with practical on the job assistance.
- **Structured learning programme** to develop your insurance knowledge, our industry veterans will spend time with you, sharing their expertise and explaining the structure of our business.
We want to ensure that everyone with us feels at home, is treated fairly, and has equal opportunity for progression. We believe diversity brings a rich perspective and allows us to unlock the power of collective thinking. We are proud supporters of a varietyof employee networking groups: Pride in Aston Lark, Gender Empowerment Network for Equality (GENE), Parenthood Group and Diversability.
