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Business and Admin Support Officer

2 months ago

Bristol, United Kingdom South Gloucestershire Council Full time

**How you'll make a difference**:
As a Business and Administration Support Officer you will make a difference by providing a fully comprehensive and confidential Business and Administration service to allocated Service Managers in our Integrated Children’s Service.

**What will you be doing?**- You will provide advice to customers, contacts, external organisations and colleagues ensuring that they receive appropriate guidance about policies, procedures.-
- Day to day you will carry out research; collate data and present information within your area of service specialism. This may include drafting documentation and clear, accessible findings, managing diaries and making appointments as necessary.-
- You will provide support to our Personal Assistants to cover during busy periods and for annual leave.-
- You will be responsible for co-ordinating responses to queries, MP enquiries, complaints and requests from initial contact with the customer all within the allocated time frame. For those issues that you are not able to resolve are promptly relayed to more senior members and the customer is informed accordingly.-
- You will provide a wide and varied range of administrative tasks to assigned projects ensuring written reports are compiled, support is provided, and records are accurate which will help to inform decision making.**What we need from you**:

- You will hold a minimum qualification of 3 grade C’s at GCSE including English and Maths or you will hold equivalent relevant experience within a similar role in administration.
- You will be able to communicate effectively to service users, professionals and partnership agencies using a variety of media.
- It is essential you have experience in using databases, including running standard reports, analysing data and presenting findings.
- You must have experience of basic financial procedures e.g. petty cash, invoicing etc.

**How a career at South Gloucestershire Council is different**:
We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that
**work/life balance.**

We trust our team to work in the way which allows them to make the biggest difference and we continue to
**invest in technology** to help staff do their jobs to the best of their ability and
**celebrate innovation.**

We invest in the careers of our people and we are recognised for the quality, breadth and depth of our
**training and development** offer, which helps our people make the greatest long-term difference in their work.

We recognise that our

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of.
- We're working with the most vulnerable in our community to help them achieve what they want in life.
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

**We’re making a difference, be part of it**

Interview will be held on Friday 24th February 2023.

Salary pro rated to hours worked.

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