Parts Advisor
4 weeks ago
**Parts Advisor - Bromley**
**Salary: 27k + 35k ote + benefits**
YOLO Recruitments Client a busy telesales parts department are currently looking to hire a Telesales Parts Advisor / TPS Advisor / Parts Advisor on a full-time permanent basis.
As a Telesales Parts Advisor / TPS Advisor / Parts Advisor, your day will include:
- To provide customers assistance and advise clients on products, and services and take orders.
- Parts lookup and customer orders processing
- Responding to customer queries and complaints in an efficient and professional manner
- Escalating customer issues with senior parts advisors and management when the need arises
- Adhering to a company’s policies and procedures when interacting with customers
- Following up on customer calls to ensure that customers are satisfied
- Staying up to date regarding a company’s products, services and policies by attending training sessions
- Ensuring that they accurately comprehend clients’ requests and issues by confirming and clarifying the information
- Upselling products and services where possible and actively working towards reaching sales targets
- Maintaining accurate customer records in a company’s customer relationship management (CRM) system and completing call logs and reports
Hours for the Telesales Parts Advisor / TPS Advisor / Parts Advisor : Monday to Friday 8.00 - 5.30. Every other Saturday 8.30 - 1.00.
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£35,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Bromley, Greater London: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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