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Team Administrator

4 months ago

Gloucester, United Kingdom Gloucestershire County Council Full time

**Team Administrator**:

- Date: 20 Jun 2024- Job Location: GloucesterThis is a Gloucestershire County Council job.
- Job Title: Team Administrator
- Job Location: Shire Hall
- Salary: £24,294 - £25,545 per annum
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 02/07/2024
- Job Requisition Number: 9341
- This post is not open to job share

**Would you like to work in a role which is both meaningful and rewarding, where you really feel that you make a difference?**

**About Us**

This is a great time to join Gloucestershire County Council, as Children’s Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities.

We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided). We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.

**About the Role**

We are looking to recruit an additional team administrator to support the Gloucester Children and Families Teams. These teams work within Gloucestershire County Council’s Children’s Services, with a focus on Children in Care, Children In Need and Child protection. We have 10 Social Care Teams, comprising of Social Workers, who support Children, Families and Young People from various stages of their lives, through to Independence.

Your role would be to support the teams with a variety of administrative tasks, process financial documents to ensure our children, families and young people receive the necessary funding as required, whilst providing good customer service in person and on the telephone. Duties will include:
- Dealing with telephone enquiries, taking messages and alerting Social Work staff
- Preparing documents using Microsoft Word
- Updating spreadsheets using Excel
- Booking meetings using Microsoft Teams and our internal room booking system
- Processing finance requests
- Uploading documents to our bespoke database Liquid Logic (training will be provided)

**About You**

We are looking for applicants who would like to join our Social Care admin team, where the work is varied, and interesting, no two days are the same We would like applicants to have excellent IT and communication skills and be able to demonstrate a flexible approach with an ability to manage your workload to meet deadlines. If you think that this is the role for you, we look forward to hearing from you. Why are you perfect for this role and what will you bring to our team?

In return we will offer you:

- Regular formal and informal support.
- Safe, supportive and positive working environment with regular, robust supervision.
- Access to relevant training and career progression.
- Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
- Access to the Local Government Pension Scheme.
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Cycle to Work scheme.
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).

Working in Children’s Social Care does require an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction.

**Additional Information**

To access the Job Profile for this role

Team Administrator Job Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Agile working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, wi