Training Front-of-house Representative

3 weeks ago


Cardiff, United Kingdom Armada Training Solutions Full time

Training Front-of-House Representative (part-time).
- Location: Cardiff city centre (CF10 2EA).
- Hours: Typically 8.00am to 9.30am, 8-10 weekdays per month.
- Rate: £20 per hour (£30 per shift).
- Date posted: 6 March 2023

Armada is an established training company. We deliver creative and technical courses to professional people at our established training centres in Bristol, Bromsgrove, Cardiff, Milton Keynes, Reading and Sheffield, and at clients' venues throughout the UK.

We're seeking a mature, professional person to assist at our Cardiff centre. Working primarily at the start of the day, you'll be involved with setting up courses, meeting and greeting delegates, and assisting with various aspects of our training operation at Cardiff.

Reporting to our training team at our Bromsgrove main office, you will be the face of our Cardiff training centre.

As with all positions we advertise, our aim is to recruit someone who'll be with us for the long-term. As such, this position isn't suitable for students.

You will be required to work between 8am and 9.30am on days when we host training courses; we envisage this will typically be 8-10 days per month. However, Cardiff is a new centre for us and as such this number is likely to fluctuate more than normal for the initial few months.
From time to time you’ll need to carry our additional tasks outside these hours, but there will usually be a degree of flexibility when this is required, so you’ll be able to fit this around your other commitments.

**Responsibilities**

Your primary responsibilities will include:

- Setting up our training room at the start of each training day. This involves putting out refreshments, training materials, pads, pens, etc.
- Checking all computers are working correctly.
- Meeting and liaising with our trainers.
- Warmly meeting and greeting our training course delegates upon arrival.
- Re-ordering and re-stocking items as required.
- Liaising with staff at the venue.
- Other miscellaneous tasks as required.

**Skills and requirements**

We don't require any specific experience - full training will be provided. We are looking the right person who:

- Is approachable, personable and able to adapt to different situations, always keen to delight training delegates and improve their experience.
- Has outstanding communication and customer service skills.
- Has excellent organisational skills.
- Is able to work independently and is highly dependable.
- Has basic computer skills as a minimum. (You don't necessarily need to be an advanced computer user - we prepare computers for training courses and carry out troubleshooting remotely.)

Work Remotely
- No

**Job Types**: Part-time, Permanent

**Salary**: £20.00 per hour

Schedule:

- Monday to Friday
- No weekends

Application question(s):

- Please confirm that you have fully read the job description, and understand that this role involves working irregular days, and please state what the typical morning hours are.

**Language**:

- English (required)
- Welsh (preferred)

Shift availability:

- Day shift (required)

Work Location: One location



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