Retirement Living Officer

2 months ago

Leek, United Kingdom Midland Heart Full time

**The Role**

In this role you’ll be based on site at Wellington Mill (rented/sheltered housing) and Wellington Court (leasehold properties) in Leek, Staffordshire; both sites are located on the same grounds nearby to the town centre, with parking on site. Wellington Mill and Court are thriving schemes that are home to residents who live independently, in your role you’ll provide an excellent Housing Management service.

Your day-to-day responsibilities will include:

- Achieve high customer satisfaction, by developing and maintaining positive relationships with our customers, interacting with them regularly to ensure key messages are delivered and their needs are understood.
- Managing compliance including building safety, safeguarding, fire safety and health and safety, ensure that our schemes are safe, secure and thriving communities.
- You’ll have experience of working within Housing Management; OR
- Experience within a fast-paced customer service / relations role, either over the phone or face-to-face.
- You’ll have practical IT skills (Microsoft packages and in-house systems) with the ability to write letters to customers, report repairs and complete online training.
- You’ll be highly organised with the ability to balance multiple tasks in this varied role.
- Importantly, you enjoy delivering a brilliant customer service, you’re confident interacting with lots of different people and you bring a positive approach to any challenges you face
- Our residents value face to face interaction and so this role is based on site at Wellington Mill / Wellington Court, although there will be the opportunity to work from home one afternoon a week. Please be aware, you will play a crucial role in running the schemes you cover and will be the responsible person on scheme, representing Midland Heart in the event of an emergency or customer query._

**Who are Midland Heart?** We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._

  • HR Officer

    7 days ago

    Leek Wootton, United Kingdom RSR Public Safety Full time

    HR Officer - Case Management Permanent 37,074 - 42,207 Full Time Based at Leek Wootton with travel across Warwickshire JOB PURPOSE: To provide professional HR advice and support to line managers and supervisors across the designated Directorate on all HR matters. **MAIN RESPONSIBILITIES**: - Advise managers on all matters relating to the management of...

  • Maintenance Officer

    4 weeks ago

    Leek, United Kingdom Treetops Court Full time

    **Maintenance Officer** **Treetops Care Home, Park Road - Leek - ST13 8XP** **Full Time** **£12.50 Per Hour** Harbour Healthcare are recruiting for a Maintenance Assistant in Leek. Your role will include ensuring all legal documents are completed**, **to carry out day to day maintenance on the fabric of the building, its services and grounds in order to...

  • Food Service Assistant

    2 weeks ago

    Leek, United Kingdom Sodexo Full time

    Job Introduction As a **Food Service Assistant** at Sodexo in **Leek**, you'll help with the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service skills will put a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of something greater. You...

  • Cook

    3 weeks ago

    Leek, United Kingdom Borough Care Limited Full time

    Hen cloud 30 hours **Catering Crew Member** **£12.12 per hour** **Based in** **Hours: 8am -7pm** Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. By working with us you will receive some excellent rewards & benefits including: - 28 days holiday,...

  • Fsa Food Service Assistant

    1 week ago

    Leek, United Kingdom Sodexo Full time

    Job Introduction As a **Food Service Assistant** at Sodexo in **Leek, Staffordshire**, you'll help with the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service skills will put a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of...

  • Housekeeper

    1 month ago

    Leek, United Kingdom Borough Care Limited Full time

    **Housekeeper** **£12.00 per hour** **Based in Hen Cloud House, Stone** **Hours : 23.4** Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. By working with us you will receive some excellent rewards & benefits including: - An hourly rate of pay...

  • Care Assistant

    1 month ago

    Leek, United Kingdom Borough Care Limited Full time

    **Care Assistant** **£12.26 per hour** **Based in Hen Cloud House, Stone** **Hours: 8am - 8pm on a rolling rota of 3 shift on 3 shifts off** Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. By working with us you will receive some excellent...

  • Support Worker Bank Staff

    4 weeks ago

    Leek, United Kingdom Solutions in Service (SIS) Full time

    **What is the role of Support Worker?** The Support Worker is a very exciting role supporting people with 1-1 time with clients offering emotional support and an opportunity including support with tenancy management, budgeting, shopping, cooking, mental health, medication, attending appointments, cleaning and personal hygiene. Clients are offered a...

  • Senior Night Care Assistant

    1 month ago

    Leek, United Kingdom Borough Care Limited Full time

    **Senior Night Care Assistant** **£14.33 per hour** **Based in Hen Cloud House, Stone** **Hours: 8pm - 8am on a rolling rota of 3 shift on 3 shifts off** Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life. By working with us you will receive some...

  • Cook

    2 weeks ago

    Leek, Staffordshire, United Kingdom Borough Care Limited Full time

    Hen cloud 30 hoursCatering Crew Member£12.12 per hourBased inHours: 8am -7pmChoose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life.By working with us you will receive some excellent rewards & benefits including: 28 days holiday, with an additional day...

  • Bank Night Care Assistant

    2 weeks ago

    Leek, United Kingdom Home Instead Full time

    **Company Description** At **Home Instead Leek & Moorlands** we know how important it is for people in our local community to live where they feel most comfortable - at home. We are looking for caring, compassionate individuals to help us support others to stay independent in their own home. **This vacancy is for Bank Sleeping or Waking Nights. The hours...

  • Housekeeper

    2 weeks ago

    Leek, Staffordshire, United Kingdom Borough Care Limited Full time

    Housekeeper£12.00 per hourBased in Hen Cloud House, StoneHours : 23.4Choose to live life in Colour by working at Borough Care where we believe that everyone should be encouraged and supported to live their best possible life.By working with us you will receive some excellent rewards & benefits including: An hourly rate of pay that is significantly higher...

  • Community Care Assistant

    3 weeks ago

    Leek, United Kingdom React Homecare Ltd Full time

    **Job Title**: Community Care Assistant **Locations Covered**:Leek and surrounding areas of Congleton, Cheadle, Werrington, and Biddulph **Hourly Rate**: £11.00-11.50 **Reach Homecare in Leek/Congleton invites you to join our dynamic team as a Community Care Assistant. This isn’t a job; it’s an opportunity to make a real difference in your...

  • Head of School

    1 month ago

    Leek, Staffordshire, United Kingdom The Meadows School Full time

    Head of SchoolThe Meadows SchoolRequired for 1st September 2024Head of SchoolPay Range: L16 - 20With the impending retirement of our highly respected Head of School we are looking for someone with the passion, drive and dedication to help lead our school into the next stage of its development alongside the Executive Headteacher. Our school is a forward...

  • Support Worker Bank Staff

    2 weeks ago

    Leek, Staffordshire, United Kingdom Solutions in Service (SIS) Full time

    What is the role of Support Worker?The Support Worker is a very exciting role supporting people with 1-1 time with clients offering emotional support and an opportunity including support with tenancy management, budgeting, shopping, cooking, mental health, medication, attending appointments, cleaning and personal hygiene. Clients are offered a dedicated key...

  • Administrator

    4 weeks ago

    Leek, United Kingdom Harbour Healthcare Full time

    **Care Home Administrator - 40 Hrs per week** Treetops Care Home - Park Road - Leek - ST13 8XP **Harbour Healthcare** **£12.00 Per Hour** Harbour Healthcare are recruiting for a Administrator. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort...

  • Community Care Assistant

    4 weeks ago

    Leek, United Kingdom React Homecare Ltd Full time

    Location - *Congleton *and surrounding areas of Stoke on Trent and Leek Hourly pay - *£10.18 - £10.44* Contracted hours - *0 - 40hrs per week* with both full and part time opportunities available *You must have a valid driving license and access to a car* *Who are we?* React Homecare specialises in providing high quality domiciliary care to adults of...

  • Cafe Assistant

    3 weeks ago

    Leek, United Kingdom Mini Beans Coffee Ltd. Full time

    **About us** Mini Beans Coffee Ltd. is a small business in ST138RS. We are customer-centric, fast-paced, inclusive, and our goal is to provide exceptional service and quality food/drink to our customers. Our work environment includes: - Modern office setting - Food provided - On-the-job training - Safe work environment - Lively atmosphere We have a...

  • Experienced Senior Care Assistant

    4 weeks ago

    Leek, United Kingdom Meridian Full time

    Meridian Health are looking for experienced Senior Care Assistants for permanent positions in Leek, Staffordshire These permanent roles offer a pay rate of £11.22 per hour. Hours are 8am -8pm on a rolling rota of 3 shift on 3 shifts off **Excellent rewards & benefits including**: An hourly rate of pay that is significantly higher than the industry...

  • Senior Health Care Assistants

    3 weeks ago

    Leek, United Kingdom Meridian Full time

    Meridian Health are looking for experienced Senior Night Care Assistants for permanent positions in Staffordshire These permanent roles offer a pay rate of £13.02 per hour. Hours are 8pm - 8am on a rolling rota of 3 shifts on 3 shifts off **Excellent rewards & benefits including**: An hourly rate of pay that is significantly higher than the industry...