Head of Transformation and Change

2 months ago

Sheffield, United Kingdom HSBC Full time

-Job description

**Transformation & Change Lead - Connectivity**

***

**Big Bank Funding. FinTech Thinking.**

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back-end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

**Brief overview of the business area -**

The ‘Transformation & Change Lead - Connectivity’ will be responsible for providing leadership for Transformation & Change within CTO Connectivity and will be accountable for transformation portfolio management, front-door engagement for Change The Bank (CTB) demand, agile transformation to transition to product-led organization as opposed to project-led organization, product aligned technical delivery and support as well as cross platform complex program delivery.

This is a fantastic opportunity and you will get the opportunity to work on an exciting project where the business is going through an agile change and re-org to a more product-based model and moving away from the more traditional project based. This is an opportunity to be a pivotal part of that change. This is a global role and requires some technical understanding.

**We are seeking a highly motivated and experienced Transformation and Change Lead - Connectivity to join our CTO organization at HSBC-**

**What you will be doing;**

Principal Accountabilities:

- Execute all assigned programmes across Vision 27, Service Sustainability Portfolio (SSP) and CTB / Special Projects aligned to the banks standard framework (HCL)
- Identify opportunities for transformation and lead cross-functional teams in implementing innovative solutions to improve business processes and customer experience.
- Develop and implement change management plans to ensure successful adoption of new technology solutions across the organization.
Collaborate with business leaders and stakeholders to ensure that technology initiatives align with business priorities and objectives.
- Develop metrics to track the success of transformation initiatives and report progress to senior leadership.
- Mentor and lead a team of change management professionals to deliver successful transformation initiatives.
- Develop and maintain a comprehensive understanding of the bank's technology landscape and identify areas for improvement and optimization.
- Collaborate with other technology leaders within the organization to develop and implement technology standards, policies, and procedures
- Work with project managers to ensure that transformation and change initiatives are delivered on time, within budget, and with high quality.
- Manage risks and issues related to transformation and change initiatives and develop mitigation strategies as needed.
Requirements

**What you will bring to the role**;

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills:

- Proven experience as a Transformation & Change Platform Lead preferably in a banking or financial services organization.
- Strong technical knowledge of relevant technologies and DevOps ways of working.
- Understanding of Telecoms, Data Centres & Infrastructure
- Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve their goals.
- Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
- Ability to analyse complex technical and business problems and develop effective solutions.
- Able to manage a variety of senior stakeholder relationships and develop a trusting working relationship with them.
- Demonstrable success in understanding and delivering towards customer needs in large, global, complex organisations.

**This role will primarily be based in Sheffield, some travel may be required.**

**Come Power a Business that Defines How to Power the World**

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).

**Recruitment Helpdesk**:
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