Customer Service/sales Advisor

3 days ago


Malton, United Kingdom Ray Chapman Motors Full time

**Company**:Ray Chapman Motors

**Job Title**:Customer Service & Sales Advisor

**Who are we?**

Ray Chapman Motors are a family business. Founded in 1969 as a Volvo retailer, to this present day we are still owned and run by the Chapman family and is continually recognised as Volvo Dealer of the year, the latest being in 2020. We have a dedicated workforce of over 115 people and we continuously invest in our facilities and systems to ensure we stay on the leading edge of automotive progression.

We are seeking talented individuals to join our team as Customer Service & Sales Advisors at our Malton and York branches.

Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.

**About the role**:
We are looking for applicants who are well presented with excellent customer service skills and a professional manner. This is a permanent, full-time position. Experience in the automotive sector is not essential, as all training is provided to support your success in the role.

**Responsibilities day to day**:

- Welcoming guests into the showroom, and engaging with them to discuss requirements
- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
- Co-ordinate and work alongside the sales manager
- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
- Prepare order forms and other relevant paperwork

**About you**:
Essential:

- Full UK manual driving licence
- Customer centric attitude
- Excellent customer service skills & proven ability to build a strong rapport with customers
- Flexible and ability to work evenings and weekends (on a rota basis)

Desirable:

- 2 years’ experience in a customer-facing service role
- Previous retail sales experience

**Benefits**
- World class training
- Clear career progression and management development opportunities
- £55,000 OTE

**Application procedure**

Successful applicants must be available all day to attend an interview session on **Tuesday 29th March** based at an offsite location. Please note we are unable to offer alternative dates or times.

**Job Types**: Full-time, Permanent

**Salary**: Up to £55,000.00 per year

**Experience**:

- Customer service: 2 years (preferred)
Licence/Certification:

- Full UK Manual Driving Licence (required)



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