Customer Service Advisor

6 months ago

Malton, United Kingdom Yorkshire Building Society Full time

If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because we’re right at the beginning of an exciting digital journey, our future has never looked more exciting - and neither has yours.

**About the Role**

As a Customer Service Advisor you’ll:

- Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether that’s saving for a gap year trip, buying a first home, or anything in between.
- Facilitate great conversations confidently through channel of choice, as you support our members in branch, over the phone and with the operation of their accounts online.
- Forget sales targets, and enjoy the freedom to do what’s right.

Here at YBS no two branches are the same, they each have their own characteristics and qualities that makes working there so special. Here is what the hiring manager had to say about Malton Branch.

“We have an exciting opportunity to join our friendly team here in Malton. This is a branch that prides itself on creating a welcoming atmosphere and providing our customers with an outstanding level of support and service. As well as helping our customers in branch and over the phone, we love to get out and about in the community delivering financial education sessions along with a range of other workshops in schools and community groups.

**About You**

Being part of the team isn’t about being a whizz in financial services, or about having lots of customer service experience. Instead, it’s about:

- Being great with people, and being able to talk to our members.
- Challenging yourself to go the extra mile for your colleagues and our members, to help us grow and achieve our business objectives.
- Understanding why it’s important to celebrate different people with different skills, experiences, and opinions.
- Demonstrating a growth-mindset and making the most of the training and development we offer.
- Having the ambition to become a leading expert on our products and services.

**About Us**

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Flexibility.** We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

**Development.** We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

**Inclusivity.** We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

**About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:

- **
Holiday.** You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- ** Bonus.** We work together to reach for better at YBS, so when we reach our goals we’re all rewarded, with up to a 10% annual bonus.
- **Pension.** We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- **Healthcare.** Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- **My Benefits.** When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts

**Ready to apply?

  • Parts/service Advisors

    7 months ago

    Malton, United Kingdom JB Motors Full time

    JB Motors Malton an Award winning Vauxhall Dealer for Customer Satisfaction is looking for a Parts/Service Advisors to join its family run business. We are looking for an experienced Parts/Service Advisor to join our team. Duties Include parts sales retail & workshop, ordering, stock control. Computer skills essential You should have good knowledge of...

  • Customer Service Advisor

    6 months ago

    Malton, United Kingdom Castle Employment Full time

    We have a Customer Service role available to join a fantastic insurance company on the outskirts of York, who pride themselves on being able to offer a calmer, kinder and better-informed insurance experience to all customers. Based on the outskirts of York, you will need access to your own transport. Along with a competitive salary of £27,000, you can...

  • Customer Care Advisor

    6 months ago

    Malton, United Kingdom WCF Full time

    **Job Reference** CCA-BDN-N-107865 **Salary Description** £11.50 per hour (increasing to £12 per hour in 3 months) **Contract Type** Permanent **Location** Malton **Advert** **Join our team!** Do you ensure working part of a dynamic and fun team? - Do you enjoy providing exceptional customer care where your activities make a difference? - If yes,...

  • Customer Care Advisor

    7 months ago

    Malton, United Kingdom Bella Di Notte Full time

    **Join our team!** - Do you ensure working part of a dynamic and fun team? - Do you enjoy providing exceptional customer care where your activities make a difference? - If yes, this role could be for you! ***About the role**: Due to continued growth, we are looking for a **Customer Care Advisor** to join our team here at **Bella di Notte**. Based in the...

  • Customer Care Advisor

    7 months ago

    Malton, United Kingdom WCF Full time

    **Job Reference** CCA-BDN-N-113108 **Salary Description** £12 per hour plus excellent benefits **Contract Type** Permanent **Location** Malton **Advert** **Join our team!** - Do you ensure working part of a dynamic and fun team? - Do you enjoy providing exceptional customer care where your activities make a difference? - If yes, this role could be...

  • Commercial Vehicle Parts Advisor

    1 month ago

    Malton, North Yorkshire, United Kingdom Glen Callum Associates Ltd Full time

    Job DescriptionCommercial Vehicle Parts AdvisorWe are seeking a skilled Commercial Vehicle Parts Advisor to join our team at Glen Callum Associates Ltd. As a specialist motor factor, we provide excellent career development opportunities for our employees.The ideal candidate will have previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor...

  • Internal Sales Parts Advisor

    2 months ago

    Malton, United Kingdom CV-Library Full time

    Internal Sales Parts Advisor Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts. As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development...

  • Internal Sales Parts Advisor

    1 month ago

    Malton, United Kingdom Glen Callum Associates Ltd Full time

    Internal Sales Parts AdvisorAre you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development...

  • Motor Factor Sales Advisor

    4 weeks ago

    Malton, United Kingdom Glen Callum Associates Ltd Full time

    Job SummaryA leading specialist Motor Factor/Parts Business is seeking a talented Motor Factor Sales Advisor to join their team. This exciting opportunity offers a competitive salary and benefits package.The ideal candidate will have previous experience as a Parts Advisor, strong communication skills, and proficiency in computer systems. They will be...

  • Parts Sales Advisor

    4 weeks ago

    Malton, North Yorkshire, United Kingdom Glen Callum Associates Full time

    Parts Sales Advisor - MiddlesbroughGlen Callum Associates is a leading specialist Motor Factor / Parts Business in the UK, and we are currently seeking a skilled Parts Sales Advisor to join our team in Middlesbrough.As a Parts Sales Advisor, you will play a crucial role in assisting customers with their commercial vehicle parts enquiries, providing expert...

  • Engineering Solutions Advisor

    5 days ago

    Malton, North Yorkshire, United Kingdom Verto People Full time

    Job DescriptionWe are looking for a highly skilled Engineering Solutions Advisor to join our team at Verto People. As an Engineering Solutions Advisor, you will be responsible for providing expert technical advice and guidance to customers on measurement equipment and associated instrumentation products.Salary: £35,000-£45,000 per annum depending on...

  • Financial Risk Advisor

    7 days ago

    Malton, North Yorkshire, United Kingdom Castle Employment Full time

    Castle Employment is seeking an experienced Insurance Advisor to join its team. As a Financial Risk Advisor, you will work closely with clients to understand their insurance needs and provide expert guidance on policy selection and management.The ideal candidate will have strong communication skills, experience in customer service, and a keen eye for detail....

  • Insurance Advisor

    1 week ago

    Malton, United Kingdom Castle Employment Full time

    An exciting opportunity for an experienced Insurance Advisor to join a growing business in who pride themselves on culture, values, and doing right by their clients. This can be based in either their Hull or Malton office. Being part of a thriving and ambitious company, you will provide guidance and assistance to clients in selecting and managing insurance...

  • Insurance Advisor

    3 weeks ago

    Malton, United Kingdom Castle Employment Full time

    An exciting opportunity for an experienced Insurance Advisor to join a growing business in who pride themselves on culture, values, and doing right by their clients. This can be based in either their Hull or Malton office. Being part of a thriving and ambitious company, you will provide guidance and assistance to clients in selecting and managing insurance...

  • Insurance Advisor

    3 weeks ago

    Malton, United Kingdom CV-Library Full time

    An exciting opportunity for an experienced Insurance Advisor to join a growing business in who pride themselves on culture, values, and doing right by their clients. This can be based in either their Hull or Malton office. Being part of a thriving and ambitious company, you will provide guidance and assistance to clients in selecting and managing insurance...

  • Customer Service Insurance Expert

    5 days ago

    Malton, North Yorkshire, United Kingdom Castle Employment Agency Ltd Full time

    About the RoleWe are seeking a skilled Insurance Advisor to provide technical expertise to support colleagues and ensure optimal outcomes for clients. As part of a thriving and ambitious company, you will efficiently handle all business transactions while prioritising client interests and maintaining communication with insurers.The successful candidate will...

  • Internal Sales Technical Advisor

    5 days ago

    Malton, North Yorkshire, United Kingdom Verto People Full time

    Job DescriptionWe are seeking a highly skilled Internal Sales Technical Advisor to join our team in York. As part of our global engineering manufacturer, you will be responsible for technical advice, generating quotations, and order processing for measurement equipment & associated instrumentation products and solutions.Key RequirementsThe successful...

  • Commercial Vehicle Parts Advisor

    4 weeks ago

    Malton, North Yorkshire, United Kingdom Glen Callum Associates Ltd Full time

    Job DescriptionWe are seeking an experienced Internal Sales Parts Advisor to join our team at Glen Callum Associates Ltd. As an internal sales specialist, your primary role will be to assist customers with commercial vehicle parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.Key...

  • Customer Service Consultant

    21 hours ago

    Malton, North Yorkshire, United Kingdom KD Recruitment Limited Full time

    We are exclusively working with a growing business that is seeking a Customer Service Consultant to join their team at KD Recruitment Limited. In this role, you will be responsible for engaging with prospective clients via outbound calls, building and maintaining relationships with customers, and inputting customer details into the CRM system.The ideal...

  • Customer Service Representative

    3 days ago

    Malton, North Yorkshire, United Kingdom KD Recruitment Limited Full time

    Are you a highly motivated individual with excellent communication skills, looking for a part-time opportunity in Malton? We have an exciting role available as a Sales and Customer Engagement Specialist, working with a growing business that values its employees.The successful candidate will be responsible for engaging with customers over the phone, providing...